Float (40 Hours) Referral Support Specialist

Provide one-to-one compassionate care and love your job

Trinity Health At Home provides compassionate exceptional care where people are most comfortable: at home. We are the areas most comprehensive home care provider with trusted quality of care. With new strategy vision and technology we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Referral Support Specialist Position Summary

The Customer Care Center (C3)Referral Support Specialistrole will support the HCCs (hospital- based liaisons) with referral entry and referral insurance verification. This role acts as data entry support. Will be responsiblefor accepting importing and entering referrals from our RHMs into Home Care Home Base. This role is also responsible for the insurance verification and authorization for certain payers.

Candidate must reside near a Trinity Health facility.

Your opportunity

• Enjoy a truly patient-centered focus
• Excel with supportive motivated colleagues in an inspiring environment
• Flexibility
• Competitive salary
• Career paths and professional development
• Learn the industrys best easy-to-use advanced technology

Other benefits

• Health dental and vision insurance
• Short and long-term disability
• 403b
• Generous paid time off
• Mileage reimbursement
• Comprehensive orientation

Minimum Qualifications

• High School diploma required with equivalent 2-4 years industry experience;AssociatesDegree preferred
• 2-3 years home care hospice discharge planning or case management experience preferred
• Working knowledge of governmental reimbursement criteriaknowledge of third party/managed care contracts related to Trinity Health At Home services preferred
• Microsoft computer skill set required;experience with Trinity Health At Homesoftware platforms and applications preferred
• Working knowledge of standard office equipment and remote technology required

About Trinity Health At Home

Trinity Health At Home is a national home care palliative care and hospice organization serving communities in twelve states. We are is a comprehensive trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based non-profit organization we serve patients and their loved ones with home care (skilled nursing physical/occupational and speech therapy and medical social work) hospice and bereavement services. Our legacy continues with a pioneering future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Apply now!

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.