FLEX Sr. Manager, Digital Merchandising Optimization

This is a temporary position.

As a member of the Digital Merchandising team the Senior Manager Digital Merchandising Optimization will be responsible for analyzing and evolving the Digital Merchandising Prioritization data algorithm based on key factors. This individual will be responsible for analyzing Digital Merchandising performance of existing placements understanding changes in digital experience that could change placements and manage the scoring approach for determining what Marriott offerings go into key Digital placements. The Senior Manager will partner closely with a cross-functional group of stakeholders across the company across Digital Marketing Loyalty Brand and Technology teams.

This role is global in scope and also interfaces with Marriotts global regions (Americas Europe Middle East & Africa Asia Pacific China Caribbean & Latin America).

CANDIDATE PROFILE

Education and Experience

Required:

• 5 years Marketing / Digital experience; must have exposure mobile platforms technical solutions and the broader Marketing / Digital landscape
• Retail Merchandising Analytics experience is preferred
• Demonstrated ability to lead influence and collaborate effectively in a matrix-managed environment with multiple complementary groups
• Entrepreneurial startup attitude in a big company setting self-starter who takes initiative in an ambiguous environment to generate momentum & positive business outcomes
• Strong analytical organizational and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results
• Excellent communicator both written and spoken. Must be able to explain product vision business objective technical feasibility define requirements and technical implementations.
• Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms products and features
• Global mindset that balances global solution orientation with awareness appreciation and adaptability for local market & customer dynamics
• Undergraduate degree or equivalent experience/certification

CORE WORK ACTIVITIES

• Provide project management leadership for a team that is highly matrixed including several key vendors.
• Develop and execute against a strategic plan to evolve Digital Merchandising that is based on annual Key Performance indicators (KPIs) and business goals.
• Collaborate with senior business stakeholders to identify business goals.
• Manage stakeholder requests and identify product requirements. Evaluate and prioritize requests based on alignment with product roadmap and team capacity.
• Facilitate strong working relationships with team members and business sponsors to deliver exceptional product solutions.
• Benchmark competition while building deep understanding of our customer profiles/ needs plus business strategies and needs for growth.
• Monitor deliverability and engagement metrics.
• Lead procurement efforts as needed (e.g. new tools new vendors) write statements of work and be able to effectively manage external vendors.
• Develop communications for internal executives and stakeholders hotels/continent teams and customer care for product rollout and change management.

MANAGEMENT COMPETENCIES

Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

oBusiness Process and Analysis Knowledge of multiple processes within sponsor department; ability to document key process flows recognize processes for redesign identify opportunities and translate business processes into information systems needs. Ability to define quality measures and evaluate performance against standards and to identify issues risks and possible paths of resolution or mitigation strategies.

oIT Business Management Ability to monitor and evaluate trends in technology technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes make recommendations and perfect process governance frameworks.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

oBasic Computer Skills - Using basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
oMathematical Reasoning - The ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve work-related issues.
oOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
oReading Comprehension - Understanding written sentences and paragraphs in work related documents.
oWriting - Communicating effectively in writing as appropriate for the needs of the audience.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.