FLEX Senior Manager, Product Analyst

JOBSUMMARY

The Senior Manager Product Analyst (FLEX) serves as a strategic connector between business stakeholders empowered product teams technology partners and deployment teams to advance the successful delivery adoption and measurable value of enterprise capabilities across Marriotts Global Revenue Strategy (GRS) initiatives. Operating within GRSs Product Operating Model (POM) the role helps agile teams uncover the greatest areas of leverage and measure the value they create.

Today this role translates business needs into clear requirements supports solution delivery and deployment coordinates testing and user acceptance drives issue resolution and enables operational readiness across GRS products and platforms. As GRS matures under POM the role increasingly drives product success by analyzing product portfolio and valuestream performance to inform strategy prioritization and investment decisions defining and evolving outcomebased metrics (e.g. OKRs value flow) building dashboards that surface actionable insight and measuring adoption and business outcomes rather than output alone.

The Senior Manager supports product discovery and evidencebased decisioning surfacing opportunities for experimentation contributing to testable hypotheses and helping teams focus on the highestvalue problems. The role partners closely with Product Managers Business Owners Technology teams and Continent stakeholders to document business processes ensure consistency and quality of product data and definitions and produce clear executiveready narratives that explain insights tradeoffs and implications.

The position requires strong analytical communication and problemsolving skills along with the ability to navigate complex stakeholder environments manage competing priorities and align solutions to business objectives and desired outcomes. It operates flexibly across products platforms and transformation initiatives supporting both strategic and tactical delivery as GRS priorities evolve and the POM scales from baseline to scale to expand.

CANDIDATEPROFILE

Education and Experience

Required

• 4-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major
• 6 years of relevant professional experience demonstrating progressive career growth and a pattern of exceptional performance
• Experience supporting large-scale business technology operational or transformation initiatives.
• Experience gathering business requirements and translating them into actionable delivery artifacts.
• Experience working in Agile hybrid or waterfall delivery environments.
• Strong analytical problem-solving and communication skills.

Preferred

• Experience supporting enterprise deployments business transformations or large-scale technology implementations.
• Experience facilitating User Acceptance Testing (UAT) and business readiness activities.
• Experience working with Agile delivery teams and product organizations.
• Understanding of change management adoption planning and stakeholder engagement practices.
• Experience with reporting and analytics tools project management tools and collaboration platforms.
• Hospitality Revenue Management Operations or Technology experience.
• Ability to operate effectively in a highly matrixed cross-functional environment.

CORE WORK ACTIVITIES

• Partner with business stakeholders to understand operational needs objectives challenges and opportunities.
• Translate business requirements into clear user stories process flows functional requirements and delivery artifacts.
• Facilitate workshops discovery sessions stakeholder interviews and requirement-gathering activities.
• Analyze current-state and future-state business processes and identify opportunities for improvement and optimization.
• Document business rules operational procedures workflows and decision frameworks.
• Ensure requirements and backlog priorities align with business objectives and deployment timelines.
• Support Product Managers and delivery teams in clarifying requirements and business priorities throughout the development lifecycle.
• Support deployment rollout and adoption activities for enterprise technology solutions and transformational initiatives.
• Coordinate business readiness activities to ensure successful implementation and operational transition.
• Partner with implementation teams to assess impacts identify risks and develop mitigation strategies.
• Facilitate communication between business product and technology stakeholders during deployment activities.
• Track implementation progress key milestones dependencies and issue resolution activities.
• Assist in planning and executing pilot programs phased deployments and production releases.
• Support post-deployment stabilization efforts and continuous improvement initiatives.
• Develop and execute User Acceptance Testing (UAT) strategies and business validation activities.
• Create review and maintain test scenarios test scripts and acceptance criteria.
• Coordinate testing efforts across stakeholder groups and business functions.
• Validate delivered capabilities against documented business requirements and expected outcomes.
• Track defects enhancements and deployment issues through resolution.
• Ensure business signoff and readiness criteria are met prior to production releases.
• Build and maintain strong partnerships across Product Technology Operations Revenue Management Enablement Services Continent teams and other business functions.
• Communicate project status risks decisions dependencies and recommendations to stakeholders and leadership.
• Facilitate alignment across teams to ensure successful delivery of business outcomes.
• Present findings recommendations and progress updates to leadership audiences.
• Support change management and adoption activities through effective communication and stakeholder engagement.
• Develop and maintain reporting dashboards and performance metrics to measure implementation success and business outcomes.
• Track adoption usage issue trends and operational performance following deployments.
• Analyze data and stakeholder feedback to identify opportunities for optimization.
• Monitor risks dependencies and delivery health indicators and escalate issues as appropriate.
• Drive continuous improvement efforts across business processes deployment methodologies and operational practices.
• Manage multiple initiatives simultaneously while balancing competing priorities and deadlines.
• Coordinate activities across cross-functional teams and stakeholder groups.
• Maintain project documentation decision logs requirements repositories and implementation artifacts.
• Provide timely and accurate status reporting and executive-ready updates.
• Support organizational priorities through participation in strategic initiatives special projects and transformation activities.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.