FLEX Manager, Pricing & Account Services Support

This is a temporary position.

This Manager is a key member of the Pricing & Account Services (PAS) team supporting the implementation and evolution of Marriotts centralized BT pricing platform including system conversions process improvements and change management. Responsibilities include developing and executing test plans mapping current and future state processes and coordinating delivery of hotel sales and administrative stakeholders. The role also supports hotel integration into ACRS and provides ongoing support for related system addition to supporting DTT initiatives this role provides operational support for the BT pricing process including partnering with Sales and ensuring timely execution of pricing activities within the corporate segment.

CANDIDATE PROFILE

Education and Experience

Required

4-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major

3 years experience in the business sales and marketing management operations or related professional area

Preferred

Proficiency in Microsoft Office Suite including advanced Excel capabilities (e.g. pivot tables formulas data analysis)

Foundational knowledge of Revenue Management principles sales processes and pricing strategies

Working knowledge of Marriott systems (MARSHA Amadeus HPP GDS)

CORE WORK ACTIVITIES

Operations & Service Delivery

Support implementation and continuous enhancement of Marriotts centralized BT pricing platform.

Develop and execute test plans; document and map current and future state workflows to ensure accurate system performance and process alignment.

Coordinate and deliver training for hotel sales and administrative stakeholders to drive adoption of system and process changes.

Support hotel onboarding and integration into ACRS including ongoing system-related operational support.

Provide day-to-day operational support for the BT pricing process including partnership with Sales and execution of RFP bids.

Systems & Program Support

Configure validate and support Hotels with Amadeus High Performance Pricing and MARSHA

Serve as a point of contact for issue resolution providing technical guidance to stakeholders

Document business requirements and iT-related materials for the MarRFP application

Audit Quality & Compliance

Perform and support Global Distribution System (GDS) audits

Review and process audit discrepancies on centrally loaded rates

Conduct quality assurance audits to ensure accuracy of hotel profiles and system data

Projects & Continuous Improvement

Support on ad-hoc projects assigned to meet pricing and departmental need

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.