Fleet Service Advisor
Peoria, IL - USA
Job Summary
Were looking for an experienced Fleet Commercial Service Advisor who thrives in a fast-paced environment and is committed to delivering exceptional customer provide the customers support and opportunityyou bring the experience professionalism and drive to youre motivated organized customer-focused and ready to be rewarded for your performance we want to hear from you.
Competitive pay excellent benefits and outstanding career opportunities. Apply today and join the Peoria Ford team.
Benefits
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are anequalopportunityemployer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Peoria Ford is looking for the right candidate to join its Team. Candidate must have strong communication skills, ability to multi task and strong customer serv...