About Halter

At Halter were on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break No quad bikes no dogs no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. Its changing lives and transforming an industry. People join Halter to do meaningful work. By joining us youll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think out-work and out-care. Were committed to delivering real change in the world - this isnt easy and in truth we love that its hard.

Were backed to deliver on a mission that matters by Tier 1 investors including Founders Fund Bessemer Venture Partners BOND DCVC Blackbird Promus Ventures Rocket Labs Peter Beck and Icehouse ventures.

To find out more visit our LinkedIn & Instagram.

About the role:

Ever dream about being in tech but arent quite ready to trade in your cowboy boots Look no further. Were looking for a motivated high performing Fleet Operations Technician to join our growing team and oversee the maintenance of Halters infrastructure in the USA.

Halter has real momentum in the USA. Weve got ranchers who rely on us every day a team on the ground and a proven product. But were still early in this market and theres a lot of building still to do. Youll play a key role in shaping how we operate here building an efficient operational system and resolving the market-specific challenges that come with scaling across a country this size.

This position requires versatility and adaptability. One moment youre repairing and upgrading infrastructure the next youre delivering towers and collars to a new ranch. Youll be the go-to person responsible for making sure tasks get done efficiently and effectively for an unmatched customer experience.

Youll work closely with a dedicated team both in the USA and at Halters Auckland HQ ensuring a collaborative and rewarding work environment.

What your day could look like:

• Infrastructure maintenance: Oversee the upkeep and repair of Halters infrastructure to ensure seamless operations.

• Hardware diagnosis: Diagnose any issues with our hardware and feed this information back to the relevant team.

• Versatility: Move smoothly between tasks from repairing and upgrading infrastructure to delivering towers and collars as needed.

• Deployment support: Provide critical on-site support during ranch deployments troubleshooting issues and ensuring successful installations.

• On-call: Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.

• Collaboration: Work closely with the team both in the USA and at Halters Auckland HQ to ensure alignment and successful customer outcomes.

• Problem-solving: Address and resolve technical challenges promptly and effectively ensuring minimal disruption to ranch operations.

• Adaptability: Be prepared to manage a variety of tasks often simultaneously to meet the dynamic needs of the role.

• Data analysis: Collect interpret and analyze data from our hardware to optimize processes and inform decision-making. Youll extract actionable insights that improve operational efficiency and help resolve issues proactively.

• Build scalable systems: Help develop and manage a maintenance system for the USA market. Were not starting from zero but theres plenty of room to build something more scalable.

• Travel: With customers based across the USA youll be required to travel frequently.

Who were looking for:

• Hands-on experience: Practical hands-on experience with tools electrical work construction networking or equipment fitting is a must.

• Go-getter attitude: A proactive approach with a willingness to tackle challenges head-on and figure things out on the go.

• Handiness: Practical skills and resourcefulness with the ability to handle a wide range of tasks even without specific technical training.

• Time management: Ability to manage your own time so that tasks are completed on schedule.

• Team-oriented approach: Strong collaboration skills with the ability to work effectively with colleagues across different locations.

• Commitment to excellence: A dedication to providing the highest quality service ensuring that Halters infrastructure is always operating at its best.

• Willingness to travel: Spontaneous and planned travel will be part of this role. You might be 3 or 4 days on the road per week and 3 nights away from home per week.

Bonus qualifications (not mandatory to apply)

• Agriculture experience. While not mandatory experience in the agriculture sector would be highly beneficial.

Our Benefits:

• Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success

• Unlimited PTO: Take time off when you need itno accrual required available from day one

• Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year

• Comprehensive health benefits: Medical dental and vision coverage starting the first day of the month after you join (with most premiums covered including 100% of employee-only health premiums on select plans)

• Personal growth fund: $750 USD per year to support learning development or personal growth goals

• Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents

• 401(k): 100% match on the first 3% contributed plus 50% match on the next 2% (up to a 4% employer match) with immediate vesting

• Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Aucklandmeet the team visit a test farm and immerse yourself in all things Halter

Our Office First Approach

Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth learning impact and relationships. Strong relationships make it easier to disagree give feedback and do meaningful work together.

Were office first not office only. Working from the office is our default but we flex when needed. We have a high-trust culture where everyone is trusted to do whats best for Halter.

Our office vibe is special the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here coming from solving problems innovating and constantly learning from each other.

Join our team

Halter is committed to promoting a diverse and inclusive workplace a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but dont necessarily tick every requirement on this job description please still get in touch and apply to Halter. Wed love to chat to see if youll be an epic fit!

If this opportunity sounds like you please apply below by sending through your cover letter explaining why youre excited about this role and working at Halter along with your CV and well be in touch!

Please also feel free to check out the careers page for more information on working at Halter and dont forget to follow us on LinkedIn & Instagram.

Why our team loves working at Halter:

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful helping farmers improve their livelihoods spend more time with their families and build more sustainable operations.

• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse kind and driven people who push each other to do their best work. Youll be thrown into the deep end tackling complex challenges and building something tangible that solves real problems.

• Youll grow here. Autonomy mastery and learning define how we work. Youll have the freedom to work on interesting problems master new skills and continuously develop yourself both through your role and our $1000 personal growth fund.

• This isnt easy and we love that its hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast take bold bets and work hard to reshape an entire industry. As one team member put it: Joining Halter is a bit like strapping yourself to a rocket ship but its an epic journey to be a part of!

Required Experience:

IC