Fixed Wireless Technician Telecommunications

Hill Country Telephone Cooperative Inc. (HCTC) is seeking a full-time Fixed Wireless Technician to install maintain troubleshoot and support the broadband network serving communities throughout the Texas Hill Country.

This is a hands-on field position for someone who enjoys solving technical problems working with modern wireless broadband technology and seeing the direct impact of their work. As part of HCTCs Field Operations team you will work with fixed wireless radio systems customer premises equipment networking equipment fiber facilities and other telecommunications infrastructure that keeps our customers connected.

If you have experience with fixed wireless RF systems broadband installation and repair or telecommunications wed like to hear from you.

What We Offer

HCTC offers competitive compensation commensurate with education and experience and an excellent benefits package including:

• Medical dental and vision coverage
• Life and disability insurance
• Pension and 401(k) retirement plans
• Paid holidays and generous paid time off (PTO)
• Paid Family Leave (4 weeks)
• Tuition reimbursement
• Low-cost internet services
• Opportunities for technical training and professional development

About HCTC

HCTC has been connecting the Texas Hill Country since 1951 when the cooperative was established to bring telephone service to underserved rural communities. Today we provide high-speed broadband and telecommunications services throughout the region while continuing our cooperative tradition of investing in the communities we serve.

Our employees perform meaningful work that directly supports the communications needs of their friends neighbors local businesses and communities.

What Youll Do

As a Fixed Wireless Technician youll install and maintain the wireless and telecommunications infrastructure that delivers reliable broadband service to HCTC customers.

Your responsibilities will include:

• Install configure maintain troubleshoot and repair point-to-multipoint (PTMP) and point-to-point (PTP) fixed wireless radio systems
• Install and maintain customer-premises radio equipment cabling power grounding and network connections
• Perform site surveys and signal testing to determine service availability and appropriate installation solutions
• Align test and optimize wireless links for signal quality reliability and network performance
• Diagnose RF interference signal degradation connectivity issues and equipment failures
• Install and troubleshoot customer LAN and Wi-Fi networks routers switches Network Interface Devices (NIDs) Optical Network Terminals (ONTs) and other customer premises equipment (CPE)
• Troubleshoot wireless fiber copper Ethernet and customer-premises connectivity issues
• Perform RF/Ethernet cable testing and fiber testing and splicing as required
• Perform preventive maintenance and repairs on fixed wireless sites and supporting telecommunications infrastructure
• Install and maintain equipment on towers poles and other elevated structures and operate bucket trucks and other company equipment as required
• Complete service orders trouble tickets test results equipment records and other required field documentation accurately and on time
• Communicate professionally with customers regarding service issues installation requirements and resolutions
• Assist with fiber copper and other Outside Plant (OSP) installation and maintenance activities as operational needs require
• Participate in the after-hours on-call rotation and respond to network or service emergencies as needed
• Follow HCTC safety procedures and applicable telecommunications electrical and construction standards

What Were Looking For

Required Qualifications

• High school diploma or equivalent
• Two years of RF technical education or equivalent relevant work experience
• Two years of experience installing and maintaining RF fixed wireless broadband or telecommunications equipment
• Working knowledge of RF fundamentals basic electricity Ethernet cabling fiber optics telecommunications and IP networking
• Understanding of switching and routing concepts
• Ability to use telecommunications test equipment hand tools and locating equipment
• Strong troubleshooting and problem-solving skills with the ability to work independently in the field
• Ability to read and interpret maps work orders staking sheets equipment documentation and technical instructions
• Professional communication and customer service skills
• Valid drivers license and ability to remain insurable under HCTCs automobile insurance requirements

Preferred Experience

Experience with one or more of the following is highly desirable:

• Tarana and Ubiquiti fixed wireless systems
• Calix systems
• PTP and PTMP wireless networks
• RF signal analysis antenna alignment and link optimization
• Ethernet and Power over Ethernet (PoE)
• LAN/WAN networking Wi-Fi switching and routing
• Fiber optic testing and splicing
• DC power systems
• Telecommunications Outside Plant

Climbing and Field Requirements

This is an active field position and working at heights is an essential function of the job. The successful candidate must be able to:

• Climb communications towers and poles and work safely at elevated heights
• Operate aerial lift/bucket equipment
• Work outdoors in varying weather and field conditions
• Perform the physical activities necessary to install and maintain telecommunications equipment including standing walking climbing stooping kneeling pushing and pulling
• Occasionally lift and/or move up to 75 pounds
• Obtain and maintain required pole-climbing and tower-climbing certifications
• Obtain a Texas Class A Commercial Drivers License within six months of hire if not already licensed
• Work after hours weekends and on-call assignments when required

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Schedule

This is a full-time non-exempt position based in Ingram Texas. The normal work schedule is 8:00 a.m. to 5:00 p.m. Monday through Friday although hours may vary based on operational needs. This position participates in an on-call rotation and may require after-hours and weekend work.

Ready to Join HCTC

If youre technically curious safety-minded dependable and enjoy solving problems in the field this may be the opportunity for you. HCTC offers the stability of an established telecommunications cooperative along with the opportunity to work with evolving broadband fixed wireless fiber and networking technologies.

Apply today to join the HCTC team and help keep the Texas Hill Country connected.

HCTC is an equal opportunity provider and employer.

All employment offers are conditioned on passing a preemployment drug and alcohol screen and background check.

Required Experience:

IC