Fitness Operations Manager

• Supportive energetic and mission-driven work environment
• Career growth opportunities within BODY20
• 015 days of Paid Time Off (PTO)
• Paid professional certifications and continuing education
• Unlimited BODY20 Membership
• Performance Bonuses
• Competitive salary
• Employee discounts
• Flexible schedule

• Lead the daily operations of the studio to ensure an exceptional member experience.
• Recruit hire onboard train and mentor a high-performing coaching team.
• Create a positive accountable and results-driven culture.
• Coach and develop team members through regular feedback and performance evaluations.
• Maintain studio cleanliness organization and operational excellence.
• Manage schedules inventory and adherence to BODY20 operating standards.

• Take ownership of the studios membership sales goals and revenue growth.
• Conduct fitness consultations and confidently convert prospects into memberships.
• Follow up with leads through calls texts emails and appointments.
• Build relationships with prospective and existing members to maximize retention and referrals.
• Develop and execute local community outreach networking and partnership opportunities.
• Track sales performance analyze key metrics and implement strategies to improve results.
• Coach and motivate the team to consistently achieve individual and studio sales goals.

• Deliver exceptional EMS personal training sessions.
• Ensure every member receives personalized attention and measurable results.
• Build lasting relationships that create loyal members and strong referrals.
• Resolve member concerns with professionalism empathy and urgency.

• Proven leadership experience in fitness retail hospitality or a customer-focused business.
• Strong sales experience with a demonstrated ability to achieve revenue goals.
• Passion for health fitness and helping people improve their lives.
• Excellent communication relationship-building and coaching skills.
• Self-motivated organized and results-oriented.
• Comfortable using CRM systems and following structured sales processes.
• Ability to lead by example and thrive in a fast-paced environment.

• Personal Training Certification (NASM ACE ACSM NSCA ISSA or equivalent) preferred.
• CPR/AED Certification (or willingness to obtain).
• Previous experience managing a fitness studio or similar service-based business is highly preferred.
• Experience leading teams and managing sales performance.
• Bachelors degree is a plus but not required.

Who Are WeMost people know you only use 10% of your brain. But most dont realize you only use 30% of your body.BODY20 is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your bodys muscles the way your brain does BODY20 helps every body workout to 100%.OUR CODEAt BODY20 we live what we believe. That you shouldnt have to choose between fitness and family time. That fitness should never compete with career. That getting in shape shouldnt hurt. That everybody should get the most out of life and every body is entitled to feel great. WebelieveinFITNESS EQUALITY.If you are:

• a passionate positive and detail oriented person that can talk to anyone
• someone who enjoys teamwork and wants to be a part of a world class fitness company
• someone who would go all in on an 80s themed workout and might just drop and do a burpee for fun

Then youre probably the right person for us!Because we are:

• all about fun exciting and rewarding experiences for our team members
• expanding rapidly around the country
• looking for successful and motivated people who what to improve themselves and their career