First Steps Administrative Assistant

JOB TITLE: First Steps Administrative Assistant
DEPARTMENT: Childrens Services
SUPERVISORS TITLE: Director of Childrens Services
POSITIONS SUPERVISED: None
JOB STATUS: Full-time
SCHEDULE: Monday-Friday 8:00 AM4:00 PM

Summary:

Provide clerical and administrative support for the First Steps Network to help ensure services are managed accurately ethically and in compliance with applicable state and federal regulations. This role supports referrals file maintenance provider documentation compliance tracking and overall office coordination for the Childrens Services department.

Key Responsibilities:

• Monitor provider compliance with state reporting requirements.
• Log file and assign referrals in a timely manner.
• Manage and maintain client and contractor files.
• Monitor and manage First Steps shared email inboxes.
• Ensure files are complete current and compliant with filing requirements.
• Notify providers in advance regarding missing information or documentation.
• Send waiting lists and opening lists to therapists.
• Track provider availability.
• Schedule quarterly therapist meetings and speakers.
• Order food for meetings and create meeting certificates.
• Participate in planning committee work and agency coordination as assigned.

Qualifications & Skills:

• Effective verbal written and typing skills for communication with staff consumers and vendors.
• Knowledge of computer data entry and related programs.
• Strong organizational and mathematical skills.
• Ability to work a flexible schedule.
• Ability to work effectively with a wide range of people and as part of a team.
• Ability to follow and enforce agency policies procedures and ethical standards.
• Successful completion of required agency and regulatory trainings.
• Ability to maintain confidentiality and handle records accurately.

Physical & Work Requirements:

• Visual motor skills: Constant.
• Manual skills: Frequent.
• Sitting: Frequent.
• Walking: Frequent.
• Bending: Frequent.
• Reaching: Occasional.
• Lifting/carrying up to 25 lbs: Frequent.
• Climbing steps: Occasional.
• Standing: Frequent.
• Local travel: Frequent.
• Long-distance travel: Occasional.

Certifications & Training Requirements:

• CPR and First Aid.
• Human Rights training.
• Incident Reporting training.
• Any other agency BOIS CARF or regulatory trainings required by the employer.
• Valid motor vehicle access drivers license insurance and registration as requested or required.

Additional Information:
For more information contact Alicia Barnickle at

Rauch is a Drug-Free Workplace an Equal Opportunity/Affirmative Action Employer and a strong advocate of workforce diversity including individuals with disabilities and veterans.

Education/Experience Requirements

• High school diploma or equivalent required.
• Degree certification or coursework toward a bachelors degree in Human Services Accounting or Social Services preferred.
• 1 to 2 years of work experience in customer support.
• Effective written electronic oral and computer skills necessary.