Firmwide Financial Control – Ledger Oversight & Control – Associate

Join Firmwide Financial Control as a Ledger Oversight & Control Associatean opportunity to be at the center of how JPMorganChases general ledger operates globally.

As a Ledger Oversight and Control Associate on the Corporate Finance Financial Control team you will serve as first line of oversight communication and support for business users of our general ledger (GL) platform (SAP) and key reporting and reconciliation tools. You will partner closely with Technology and business stakeholders to troubleshoot and resolve production issues support project implementations and help users build confidence through guidance and education. You will also have the chance to expand your skillset contribute to innovative initiatives and make a meaningful impact as we continue driving global transformation across finance.

Job Responsibilities:

• Provide manager-level review of tickets and issues raised through the ServiceNow system for SAP and consolidated daily general ledger (CDGL) ensuring timely resolution appropriate escalation and adherence to SLA standards.

• Oversee the teams interpretation and resolution of business user questions ensuring accuracy consistency and quality of responses.

• Review and approve escalations to technology ensuring issues are clearly documented prioritized and tracked through to resolution.

• Monitor ticket trends and volumes providing regular reporting and insights to senior leadership on open items resolution rates and emerging issues.

• Manage mentor and develop a team providing ongoing coaching performance feedback and career development guidance.

• Foster a collaborative inclusive and high-performing team culture that encourages innovation and continuous improvement.

• Lead the teams automation strategy overseeing the development and maintenance ofAlteryxworkflows for reconciliation automation data transformation consolidation of Excel files into SAP entry templates and control checks

• Direct the use ofDatabricksfor advanced analytics querying large datasets including CDGL balances FX rates and business day calendars to support financial reporting and reconciliationDatabricks .

• Oversee GL record owner assignments alternate owner coverage and sub owner entitlement exceptions ensuring appropriate governance and compliance.

Required qualifications capabilities and skills:

• Bachelors degree in accounting Finance or a related field

• 3 years in financial control corporate accounting external/internal audit financial reporting or a closely related finance function

• Hands-on experience supportingmonth-end / quarter-end closewith tight deadlines (e.g. journal entries analytical review variance commentary)

• Demonstrated experience withbalance sheet substantiation / account reconciliationsand issue identification/escalation

• Familiarity withcontrolsdisciplines ( audit requests process documentation remediation tracking)

• Strong data skills:advanced Excel(pivot tables lookups handling large datasets) and comfort working across finance systems/ERPs

• Experience with process improvement / automation ( SQL Python Power BI/Tableau) Proficient inSAP products

• Strongwritten and verbal communicationskillsable to clearly explain processes issues and risks to stakeholders

• Proven ability tomanage multiple deliverablesindependently with strong attention to detail and sound judgment

• Deep understanding of accounting procedures and GL governance.

• Organized process-oriented and comfortable working in a regulated environment.