FINRA Supervisory Principal PNC Wealth Management
Phoenix, AZ - USA
Job Summary
Responsible for the supervision and trade review of Financial Advisors (FA) and registered branches in assigned regions to ensure compliance with securities and insurance industry rules and reg and firm surveillance alerts and reports assigned to them on a regional or centralized level to identify patterns trends and/or concerns in regards to FAs sales practice trades and/or new accounts; diagnose raise and process escalations as well as other items requiring principal review and approval at the regional level. Conduct proactive training coaching and mentoring of registered reps (RR) complete trend analysis and engage in complaint resolution and branch/hub audits. Work closely with Operations Regional Supervision Financial Advisors Sales Management and support staff Compliance Legal and Risk partners to assist with escalations legal matters complaints new account approvals and daily trade review.
- Collaborates with various business partners including Legal Risk Compliance Product and external partners etc. to resolve complex matters.
- Monitors advisor and client activity such as trade review and approval patterns and trends complaint resolution communications and new accounts to ensure compliance with firm and regulatory requirements and minimize risk.
- Manages risk and makes sound decisions by providing coaching and guidance to Financial Advisors on policies and procedures industry regulations financial service products investment practices and documentation to promote risk awareness and a compliant environment.
- Supports the Firms business objectives and contributes to the Firms profitability by influencing Financial Advisors (FA) business practices in ways that minimize regulatory and financial risk as well as uphold the Firms reputation.
- Uses critical thinking and decision-making skills to assist in the review of supervisory responsibilities by following proper procedures in adherence to applicable regulatory rules and compliance policies in a timely and appropriate manner.
- Responsible for requesting proactive client contact when needed in determining suitability of escalated business and managing risk.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.
To learn more about these and other programs including benefits for full time and part-time employees visit.
If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.
Required Experience:
Manager