Bilingual (Creole-English) Financial Service Representative
Lake Worth, FL - USA
Job Summary
At Money Mart were more than just a financial services provider were the catalyst for financial empowerment!
Our mission is to be North Americas leading non-prime lender serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations we help customers achieve their financial dreams through innovative loan products convenient check cashing competitive currency exchange seamless money transfers and versatile prepaid cards.
In our communities we collaborate with employees and customers to contribute over $500000 annually to support food security housing health emergency services and other critical initiatives.
As a company we are committed to creating an environment where everybody is somebody and together we win as a team. We believe diversity drives innovation enhances creativity and strengthens our communities. Our dedication to inclusivity goes beyond representation; its about fostering a culture where everyone can thrive and contribute their unique perspectives.
Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!
What we Offer:
- Market competitive Pay
- Monthly bonus potential based on the operational success you drive
Other Benefits Include:
- Comprehensive Medical/Dental Benefits
- Competitive Paid Time Off
- Plan for your future with our group Retirement Options
- Education Reimbursement Program to invest in your education and career growth.
- Exclusive Perks through Perkopolis - enjoy special discounts and offers.
- Free company services including cheque cashing money orders Telpay/bill payment and prepaid Mastercard.
- Discounted company services including foreign exchange and Koodo services.
- And Much More!
Branch Location: 7132 South Military Trail
During a typical day you will:
- Deliver results on branch profitability goals
- Provide a quality customer experience through efficient execution of all customer transactions
- Determine customers needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Complete all documentation accurately
- Follow safety security and compliance requirements
Successful candidates will:
- Be sales driven
- Have a minimum of one year of financial services and or sales experience
- Have a passion for customer service
- Have previous cash-handling experience
- Have a high school diploma or equivalent
#SJ
Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.
About Money Mart Our Commitment to Responsible Innovation
At Money Mart we are committed to building innovative solutions grounded in ethical transparent and responsible use of data and technology. Aligned with the principles outlined in Canadas Artificial Intelligence and Data Act (AIDA) we take a proactive approach to ensuring that any AI or data-driven systems we use are safe fair and accountable.
This posting is for a current positionwithin our organization offering the opportunity to contribute to meaningful responsible innovation that supports our employees clients and communities.
We prioritize strong data governance clear communication around how systems work and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity reliability and trust supported by ongoing monitoring and continuous improvement.
Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity where your work helps shape solutions that responsibly support our employees clients and communities.
Required Experience:
Unclear Seniority