Financial Recovery & Support Specialist

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DEPARTMENT OF LABOR

Opening Date: July 07 2026

Closing Date: July 21 2026

Location: Augusta

Class Code: 6506

Grade: 18 (Administrative Services)

Salary: $19.73 - $28.41/Hour

DESCRIPTION: This is a classification in the Accounting Support Job Family which provides accounting support services related to financial accounts records and taxes. This job family is distinguished by its role in processing financial information. This is advanced accounting support services requiring a proficient knowledge of bookkeeping principles and practices in collecting delinquent unemployment compensation taxes. Responsibilities require using independent judgment initiative and decision-making on complex administrative matters. REPRESENTATIVETASKS: Complies with the requirements of State policies including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. Contact taxpayers for collection of overdue unemployment compensation taxes and development of payment plans. Analyze data for payment or recoupment actions. Determine issuance of tax warrants and liens. Estimate wages of non-compliant employers to determine delinquent taxes and interest owed. Investigate complaints/alleged violations and determine appropriate course of action in accordance with established procedures. Recommend legal action for non-compliant taxpayers.

KNOWLEDGESSKILLSANDABILITIESREQUIRED: Knowledge of unemployment compensation and collection principles and practices. Knowledge of basic investigative principles practices and techniques. Ability to write clear and comprehensive reports. Ability to negotiate payment plans. Ability to identify customer problems and recommend practical solutions. Ability to remain calm in stressful situations. Representative Tasks & KSAs are cumulative across the Accounting Support Job Family. Positions in this classification assume ALL the Distinguishing Characteristics & KSAs of: Accounting Assistant and Accounting Associate I and Accounting Associate II.

MINIMUMQUALIFICATIONS: Training education or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of bookkeeping principles and practices to perform advanced work in collecting delinquent unemployment compensation taxes and 2) the ability to use independent judgment initiative and decision-making on complex administrative matters. All positions in this classification assume the qualifications of: Accounting Assistant and Accounting Associate I and Accounting Associate II.

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Balance Rest is essential. Take time for yourself using 13 paid holidays12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and confidential employees receive three (3) personal leave days per calendar year.

• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($11857.68-$13950.24 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.

• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan The State of Maine contributes14.11%of payto the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.

• Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit theFederal Student Aid office.

• Living Resources Program Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceiveforty-two (42) consecutive calendar days of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

• Voluntary Deferred Compensation Save additional pre-tax funds for retirement in aMaineSaves457(b) account through payroll deductions.

• Learn aboutadditional wellness benefitsfor State employees from theOffice of Employee Health and Wellness.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.