Financial Counselor

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO) Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford Connecticut the Spire network spans the Northeast with more than 165 physicians 1800 employees 285 other clinical providers and 40 locations in New York Connecticut Rhode Island and Massachusetts.

What youll do:

Serves as a primary point of contact to investigate and determine the patients financial responsibility for services rendered and collect the patients responsibilities prior to scheduled procedures.

Responsibilities/Duties:

• Confirms patients benefits to determine any patient responsibility prior to procedure i.e. deductibles co-insurance and copays. Both Professional and facility
• Outbound calls to patients to educate on financial responsibilities.
• Verifies insurance eligibility prior to services being rendered.
• Attempts to collect and post patients responsibility prior to procedure.
• Maintains documentation of all patient interactions in compliance with organizational standards.
• Maintains collection logs by practice for reconciliation purposes
• Collaborates with Practices and RC Leadership
• Collaborates with Surgical Coordinators to support prior authorizations review for add-on procedures
• Addressing all Revenue Cycle Correspondences including but not limited to email faxes written and internal Practice Management communications
• Other duties as assigned.

Who you are:

Qualifications:

• High School Diploma or equivalent
• Previous experience in healthcare financial services and/or revenue cycle preferred.
• Strong knowledge of insurance identification and processes billing procedures and healthcare regulations.
• Strong communication skills bilingual is a plus
• Strong problem-solving skills.
• Proficiency with electronic health record systems and Microsoft Office Suite.

What we offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience
• Competitive Compensation
• Generous PTO
• Benefits package: health dental vision 401(k) etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances (referred to as protected characteristics).