Financial Aid and Academic Advisor
Connell, WA - USA
Job Summary
Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant equitable and innovative learning opportunities and services.
- Description
- Competencies
- Model professional decorum and mutual respect in all personal interactions.
- Proven ability to work within deadlines.
- Must be able to work as a member of a team.
- Ability to interpret and apply regulations policies and procedures received from multiple sources.
- Must be task oriented and able to streamline processes after evaluating areas.
- Ability to maintain a high level of confidentially.
- Ability to perform mathematical calculations and/or verify information accurately.
- Ability to represent the department and WWCC in a friendly courteous and professional manner.
Required Qualifications:
Any combination of education experience and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.- Associate degree from an accredited institution or two (2) years of relevant work experience
- Demonstrated excellence in providing customer or student-centered service. This involves outstanding interpersonal skills strong organizational abilities and great attention to detail to ensure a positive and supportive experience for all clients or students.
- Exceptional interpersonal oral and written communication skills. This includes the ability to convey information clearly and effectively in both written and verbal forms and to interact positively with a diverse range of individuals.
- Experience working with computers and spreadsheets databases and word processing software.
Preferred/Desired Qualifications:- Bachelors degree from an accredited institution.
- Knowledge of college procedures that affect financial aid and student success such as: Student Records Tuition and Fees Refunds Degrees and Certificates etc.
- Experience with ctcLink (PeopleSoft).
- Experience working with Federal Financial Aid programs and resources.
- Demonstrated experience working with the criminal justice systems or incarcerated populations.
- Bilingual English/Spanish
You dont check every qualification listed Please apply anyway! Studies have shown that traditionally marginalized communities - such as women LGBTQ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If youre excited about this opportunity but your experience doesnt align perfectly with every single qualification in the job description we encourage you to still consider applying.- Conditions/Terms of Employment
This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.
Standard business hours are 40 hours per week Monday Friday from 7:00 a.m. to 3:30 p.m. with a half-hour lunch break. Incumbent may be expected to occasionally adjust the work schedule to meet business needs. Minimal travel may be required for occasional training.
This position is located inside the Coyote Ridge Corrections Center an adult male prison. Interacts daily with students (incarcerated individuals) instructors counselors DOC and WWCC staff. You must be able to hear speech and speak in person electronically and on the telephone. Work is performed in an office environment in a semi-open office setting with frequent interruptions and background noise. There is frequent use of computers and exposure to terminal screens visual focus and strain as well as frequent repetitive hand/wrist motions and finger manipulation. Work is sedentary in nature but will require moving between different parts of the facility. Working in a correctional setting includes being searched prior to entering the facility and complying with rules regarding bringing in limited personal belongings.
The college has an excellent benefit program including medical dental life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The College is a tobacco-free campus.
Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment and official college transcripts. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All Walla Walla Community College staff members employed at one of the Correction Education facilities must be cleared by an FBI background check before being hired into such positions and successfully complete a 4-week corrections training program within 6 months of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
Department of Correction positions are grant funded and funding is not guaranteed. Upon loss of grant funding the position will end. WWCC does not absorb the cost to fund DOC grant positions.- Required Application Materials
This position is open until filled with priority consideration given to those applicants who submit a complete application by August 3 2026 at 11:50 PM PST. To qualify for priority consideration applicants must submit a complete application packet which includes the following:
- Online application
- Cover letter (In the cover letter please describe any professional experience training or educational background that makes you an ideal candidate).
- Resume
- List of names addresses and telephone numbers of three (3) professional references.
- Answers to three (3) supplemental questions
- Unofficial transcripts for application purposes (if applicable); official transcripts are required prior to an official start date.
Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account attaching documents submitting your application etc. please call NEOGOV Applicant Support at 1- or email them directly at
WWCC reserves the right to not fill this position reject all applicants or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.
Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff without regard to race color creed national origin sex sexual orientation including gender expression/identity marital status age (over 40) the presence of any sensory mental or physical disability the use of trained guide dog or service animal by a person with a disability or status as a Vietnam and/or disabled veteran National Guard member or reservist in accordance with the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Federal Rehabilitation of 1973 the Americans with Disabilities Act of 1990 and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process please contact the Human Resources Office at - TDD email address: 500 Tausick Way Walla Walla WA 99362.
Required Experience:
Unclear Seniority