Finance Credit Analyst- The Drake Hotel

EOE/AA/Disabled/Veterans

An Accounting Clerk is responsible for responding to guest inquiries resolving guest billing disputes performing month-end duties and preparing daily receivables in the hotels continuing effort to deliver outstanding guest service and financial profitability.

As an Accounting Clerk you would be responsible for responding to guest inquiries resolving guest billing disputes performing month-end duties and preparing daily receivables in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries charge inquiries and requests in a timely friendly and efficient manner
• Research and resolve guest billing disputes in a timely friendly and efficient manner
• Prepare and complete all month-end responsibilities including but not limited to preparing reports and setting up late bills
• Prepare and post daily receivables from event contracts and balance totals to the General Ledger
• Coordinate and verify receiving tickets purchase orders and invoices for proper coding and approval signature
• Review all final statements for accuracy make necessary corrections and mail sales contracts to clients in a timely manner
• Prepare journal entries
• Answer guest service calls contact guests via telephone complete telephone request forms and send correspondence/folios to guests (e-mail facsimile mail etc.)

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!