Field Store Associate
Knoxville, TN - USA
Job Summary
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person by determining needs and presenting appropriate products and services
- Build productive relationships and trust with wholesale and retail customers
- Maintain Pro customer color files
- Tint and mix products to customer specifications as needed
- Maintain adequate store appearance and inventory best practices
- Maintain adequate appearance of the color wall and back stock
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Facilitate in-person customer connectivity between paint and pro desk
- Provide in-store Pro Desk paint support for real-time customer needs Lowes Pro Sales and paint program execution including in-store promotional events
- Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowes associates customers and contractors
- Follow and achieve sales goals on a monthly quarterly and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers
- Train Lowes associates on product knowledge and application methods
- Complete eLearning Modules
- Ensure HR Cloud trainings are up to date and within compliance
Qualifications
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able with or without reasonable accommodation to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours which may include evenings and weekends with or without reasonable accommodation
- Have at least a High School diploma or GED
- Have at least one (1) year of experience working in a delivery retail or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Have a valid unrestricted Drivers license
- Able to read write comprehend and communicate in more than one language
- Able to read write comprehend and communicate in Spanish
Required Experience:
IC
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more