Enter a job title or keyword
Field Services Technician II (HMR)
Job Location:
Job Location:
Fort Worth, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 June 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Field Services Technician II (Onsite Fort Worth TX Travel)
About DAS Health
DAS Health is a leading healthcare IT managed service provider delivering innovative technology and support services to healthcare organizations nationwide. We partner with clients to improve operations enhance patient care and drive efficiency through technology.
Were currently seeking a Field Services Technician II to support a valued client across multiple senior living communities in Texas.Role Overview
This is a full-time onsite role based in Fort Worth TX supporting approximately 100 users across multiple client locations statewide. Youll act as the primary IT support contact onsitehandling everything from day-to-day troubleshooting to site visits device deployments and user support.
This role is ideal for someone who is hands-on proactive and highly comfortable working independently in a client-facing environment.Key Responsibilities
About DAS Health
DAS Health is a leading healthcare IT managed service provider delivering innovative technology and support services to healthcare organizations nationwide. We partner with clients to improve operations enhance patient care and drive efficiency through technology.
Were currently seeking a Field Services Technician II to support a valued client across multiple senior living communities in Texas.Role Overview
This is a full-time onsite role based in Fort Worth TX supporting approximately 100 users across multiple client locations statewide. Youll act as the primary IT support contact onsitehandling everything from day-to-day troubleshooting to site visits device deployments and user support.
This role is ideal for someone who is hands-on proactive and highly comfortable working independently in a client-facing environment.Key Responsibilities
- Provide onsite and remote technical support across multiple client locations
- Act as the primary IT presence for the client; proactively engage users and address issues
- Manage tickets end-to-end including creation documentation and resolution
- Troubleshoot and support Microsoft environments including Windows Microsoft 365 and endpoints
- Assist with network troubleshooting (firewalls routers switches wireless)
- Install configure and deploy laptops desktops and networking equipment
- Support device remediation onboarding support and rollout initiatives
- Maintain accurate documentation in ticketing and asset systems
- Collaborate with DAS Health team members and vendors as needed
- Primary location: Fort Worth TX
- Travel required across additional sites including: Houston El Paso Tyler Amarillo Bonham
- Full-time onsite role
- Some overnight travel required especially during onboarding or major projects
- Some trips may involve consecutive overnight stays
- Travel frequency may vary (closer sites more frequently longer-distance sites periodically)
- 24 years of IT support field services or MSP experience
- Experience working in a Microsoft environment (Windows M365)
- Strong troubleshooting skills across endpoints systems and basic networking
- Working knowledge of networking concepts (routers switches firewalls)
- Experience with Windows Server and/or cloud environments (Azure/AWS preferred)
- Familiarity with ticketing systems and documentation practices
- Experience supporting laptops desktops and user devices
- Proactive confident and customer-facing personality
- Comfortable engaging directly with end usersnot just responding to tickets
- Strong communication skills with both technical and non-technical users
- Ability to work independently with minimal supervision
- CompTIA A and/or Network
- Previous MSP experience
- Experience supporting multi-site environments
- Military/veteran background with technical experience is a strong plus
- Ability to participate in occasional after-hours or on-call support
- Comfortable managing workload independently across multiple locations
- Willingness to travel overnight as needed
- Opportunity to support mission-driven senior living communities
- High-impact autonomous role with direct client interaction
- Opportunity to grow within a leading healthcare IT organization
- Hands-on experience across multiple environments and locations
Required Experience:
Manager
About Company
We are dedicated to providing the best healthcare IT solutions for practices that help optimize operations and provide the highest quality patient care.
