Field Service Technician Winchester, VA

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

• Responsibilities include the optimization and support of complex communication systems.
• Provide technical support of specialized systems and product applications including troubleshooting of software-driven electronics provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including but not limited to legacy analog advanced digital P25 and data infrastructure.
• Maintain optimize test and document complex communications systems. Provide weekly reports of activities and accomplishments.
• Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system maintenance upgrades or support issues
• Continuous training in the latest technologies and troubleshooting techniques
• Team with engineering project management and sales personnel to effectively maintain optimize and support advanced communication systems which meet or exceed customer expectations

Specific Knowledge/Skills

• Must have very strong knowledge of wired communications systems such as local area networks (LAN) and wide-area networks (WAN) must be proficient in computer network installation configuration and maintenance systems to include cabling routers switches firewalls and bridges.
• Must have knowledge of R.F. systems such as transmitters receivers and antenna networks
• Must have knowledge in standard telephony and dedicated data circuits as well as knowledge of packet switching techniques
• Must be highly computer literate with proficiency in MS Word Excel Outlook and Access
• Must have strong self-management skills and people skills to work closely with Motorolas customers and subcontractor (MSS) community as well as Motorola Sales Engineering Project Management and customer service teams
• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Must be able to solve customer problems quickly during stressful situations

Candidate Requirements

• Experience with ASTRO P25 systems
• Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred.
• 5 years experience in one of the following: Electronics Technician System Technologist System Manager or Field Service
• Experience with one or more of the following: LMR RF systems RF interfaces wired/wireless communication systems or networking equipment

#LI-CC1

This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $70000 - $85000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

• High School Diploma/GED OR 5 years of Field Service experience with one or more of the following: LMR IT Radio RF Systems Wired/Wireless Communication Systems Networking Equipment Military experience or Public Safety experience.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Must be a US Citizen and able to obtain background clearance as required by US government customer

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.