Field Service Technician – Trainee
Job Location:
Job Location:
Springfield, VT - USA
Hourly Salary:
$ 20 - 35
Hourly Salary:
Posted on:
16 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Field Service Technician Trainee
Goetze Dental Springfield MO
Know the Ozarks Weve Got a Career That Fits And Well Train You Right.
If youre a skilled technician who knows southern Missouri and northern Arkansas the roads the communities the pace and youre ready to put those instincts to work in a specialized trade with a company that will genuinely invest in your development this might be exactly what youve been looking for.
Goetze Dental is a family-owned company that has served dental practices across the Midwest since 1884. Were looking for a mechanically talented person to join our Springfield service team through a structured training program that sets you up for long-term success not just hands you a van and wishes you luck.
You bring the mechanical aptitude and work ethic. Well invest the time to train you properly.
About Goetze Dental
Goetze Dental has been family-owned and operated since 1884 and today the 4th and 5th generations of that same family are still running the business. We dont answer to shareholders or worry about quarterly earnings. We make decisions based on whats right for our customers our employees and the long-term health of the company.
We believe strongly in the private dental practice the kind of dentist who knows their patients by name and takes genuine pride in their care. Thats who we serve and it shapes everything about how we operate. Were not a vendor to corporate dental chains were a long-term partner to independent practitioners who share our values.
That same philosophy shows up in how we treat our own people. Many of our employees have been with us for decades. Our Director of Service has been with the company for 25 years and several members of his team have been here even longer. Were not a stepping stone were a place where skilled people come to do great work and stay.
To be straightforward with you: the Service Technician role is a craft position. There isnt a long management ladder to climb but there is the opportunity to become genuinely expert at something specialized and in-demand be compensated well for that expertise and work for a company that will still be here and still value you ten and twenty years from now.
How We Train You
We do things differently from most field service operations. Rather than handing you a van and sending you out on your own before youre ready our Trainee program pairs you with an experienced senior technician for every call during your first several months typically around six months adjusted based on your individual progress.
During that period youll be in the field every day seeing real jobs across southern Missouri and northern Arkansas learning from someone whos done this for years and building genuine competency before youre ever on your own. When you do transition to your own van and territory youll be ready not just capable of the easy stuff.
This approach takes longer upfront. We know that. But weve found that technicians who are trained this way become far more capable and confident than those who are pushed out solo too soon and they tend to stay with us a lot longer too.
Whats Different About This Job
We know skilled technicians in the Ozarks have options. Heres why our team members choose Goetze:
- Structured ride-along training for your first several months youre never thrown in the deep end
- Primarily MondayFriday no weekends no on-call rotations
- Year-round indoor work dental offices not job sites in the July heat or January cold
- Competitive pay during training with a clear path to the full technician pay range of $20$35/hour
- All travel expenses covered hotel meals fuel
- Company service van provided once you transition to solo work
- Ongoing technical development from mechanical systems to advanced 3D imaging technology youll keep learning and building marketable skills
- Full benefits from day one: health dental vision retirement plan and paid time off
- A stable family-owned company with 140 years in business were not going anywhere
About the Role
As a Field Service Technician Trainee based out of our Springfield office youll spend your first several months riding alongside a senior technician across our territory in southern Missouri and northern Arkansas visiting dental offices to install repair and maintain dental equipment. This is genuine Ozarks country and a good portion of your driving will be on two-lane highways through rural communities. If you know these roads youll feel right at home.
Once youve demonstrated the competency and confidence to work solo youll transition to your own van and territory. From there the work spans a growing range of technology from mechanical systems like air compressors and vacuum units to increasingly sophisticated equipment like 3D dental imaging systems.
Goetze also serves our customers as a full-service IT managed services provider. While our dedicated IT technicians and remote helpdesk handle the complex IT work youll occasionally be asked to serve as on-site hands and eyes for our remote team. You dont need to be an IT expert but being comfortable around technology and willing to learn is a genuine plus.
A Realistic Picture of the Schedule
We believe in being upfront. Heres what the schedule actually looks like:
- During your training period youll be riding with a senior tech their schedule becomes your schedule
- Most days youll be out on territory and home in the evening but rural Ozarks driving means some days are longer than others simply due to distance
- Your territory covers southern Missouri and northern Arkansas a lot of it is two-lane highway and thats just the reality of serving this region well
- Occasional overnight trips happen sometimes a job runs long or the team is called to assist another branch. These are not the norm but they do occur
- When they do all expenses are covered hotel meals and fuel
- Overtime is rare when long days happen we work to balance your schedule so your week stays at 40 hours
We think thats a fair trade for the right person and wed rather you know it upfront than be surprised later.
What Youll Do
- Ride alongside a senior technician on every call during your training period actively learning and assisting
- Observe and assist with on-site installation repair and maintenance of dental equipment
- Build diagnostic skills by working through real problems with an experienced mentor
- Assist with customer training on equipment use and care
- Serve as on-site support for our remote IT technicians when needed
- Complete work orders and job documentation accurately and on time
- Attend manufacturer and company training to build your dental equipment expertise
- Transition to independent territory and company van upon reaching full competency
Backgrounds Were Actively Looking For
No dental experience needed we hire from a wide range of mechanical and technical backgrounds. Strong candidates have come from:
- Agricultural poultry or livestock equipment service and repair
- Food processing or agricultural facility maintenance
- HVAC plumbing or electrical trades
- Biomedical or medical equipment repair
- Resort hospitality or attractions maintenance (including the Branson area)
- Manufacturing maintenance or industrial equipment
- Field IT support AV installation or electronics repair
- General field service or equipment repair of any kind
Requirements
- Valid drivers license with a clean driving record
- Ability to lift up to 100 lbs
- High school diploma or equivalent
- At least 1 year of mechanical trade or technical experience
- Comfortable around technology and willing to learn new systems
- Strong communication and customer service skills
Ready for a Change
If youre a hands-on problem-solver who knows this part of the country takes pride in your craft and wants to build a long-term career with a company that invests in your development and will still value you decades from now lets talk.
Goetze Dental is an Equal Opportunity Employer and maintains a drug-free workplace.
Required Experience:
Intern
About Company
Goetze Dental is a full service dental supplier, with locations in Kansas City, Denver, St. Louis, Wichita, Omaha, Des Moines and Springfield.
