Field Service Technician – Medical Equipment

The Medical Equipment Field Service Technician is responsible for performing on-site inspections troubleshooting documentation and minor repairs of medical equipment within healthcare environments. This position will inspect equipment for potential issues access internal components as needed document findings through detailed notes and photographs and perform minor repairs within the technicians scope of work.

When additional or more complex repairs are required the technician will communicate findings and coordinate with internal teams manufacturers or other technical resources to support resolution.

This is a hands-on travel-based position requiring strong mechanical aptitude attention to detail troubleshooting skills and the ability to work professionally within active healthcare facilities.

• Perform scheduled inspections and evaluations of medical equipment at customer locations.
• Troubleshoot equipment to identify visible mechanical electrical or operational issues.
• Safely remove and reinstall equipment covers panels and other components to access internal areas for inspection.
• Perform minor repairs adjustments or component replacement when within the technicians approved scope of work.
• Take clear and detailed photographs of equipment internal components damage deficiencies and completed work.
• Document inspection results equipment conditions troubleshooting steps and recommended next steps.
• Identify conditions requiring additional technical support or more extensive repairs and escalate findings to the appropriate team.
• Coordinate with internal service teams project managers manufacturers or other technical personnel regarding required repairs and follow-up work.
• Maintain accurate records of equipment information including model numbers serial numbers parts and service activity.
• Complete and update required daily reports project documentation photographs timecards and work status information.
• Follow manufacturer instructions company procedures customer requirements and applicable safety standards while performing work.
• Maintain tools equipment and replacement parts necessary to complete assigned work.
• Communicate professionally with customers facility personnel coworkers and management regarding findings and project status.
• Complete assigned projects in a high-quality and timely manner while meeting the scope of the assignment.
• Maintain cleanliness and professionalism while working in active healthcare and patient-care environments.
• Adhere to the Companys Mission Vision and Values.
• Perform other duties as assigned by management.

• Strong mechanical aptitude with the ability to safely disassemble and reassemble equipment panels covers and components.
• Ability to troubleshoot equipment and identify potential mechanical electrical or operational issues.
• Basic knowledge of electrical systems including AC/DC voltage and electrical safety.
• Experience using common hand tools and diagnostic tools such as multimeters and voltage meters.
• Ability to follow technical documentation service instructions diagrams and manufacturer procedures.
• Ability to recognize when an issue is outside the technicians scope and escalate it appropriately.
• Strong attention to detail when inspecting equipment and documenting findings.
• Ability to take clear photographs and provide accurate written documentation of equipment conditions and repairs.
• Strong verbal and written communication skills.
• Ability to communicate technical findings clearly to internal teams and customers.
• Ability to work independently while maintaining communication with remote technical and management teams.
• Strong problem-solving and critical-thinking skills.
• Ability to make sound decisions and escalate concerns quickly and efficiently.
• Experience with Microsoft Office and the ability to use web-based portals mobile applications and electronic reporting systems.
• Ability to quickly learn new equipment technology software and manufacturer-specific processes.
• Ability to work professionally within hospitals clinics imaging centers and other healthcare environments.
• Previous experience with Hologic equipment medical imaging equipment biomedical equipment or other medical devices is preferred but not required.

High school diploma or equivalent required. Technical school vocational training electronics training biomedical equipment training or a related technical certification is preferred.

Minimum of two years of experience in field service equipment maintenance mechanical or electrical troubleshooting medical equipment electronics or a related technical environment preferred.

Experience servicing medical devices diagnostic equipment imaging equipment or Hologic equipment is highly preferred.

The primary working environment is within hospitals clinics imaging centers and other healthcare facilities.

This position requires 100% travel to customer and project locations which may include out of state travel.

The position may require the employee to:

• Stand walk bend kneel crouch and reach for extended periods.
• Work around behind or underneath equipment.
• Remove and reinstall equipment panels and components.
• Use hand tools and diagnostic equipment.
• Lift carry push or pull tools equipment and components as required to perform assigned work.
• Work in confined or limited-access areas when necessary.
• Comply with all customer facility company and applicable safety requirements.
• Wear required personal protective equipment (PPE) while working in designated environments.

• $26.00 $28.00 per hour based on experience
• Health Dental and Vision Insurance
• 401(k) Contribution and Company Match
• Paid Time Off