Field Service Technician

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems products services and digital applications Voith sets standards in the markets of energy paper raw materials and transport & automotive. Founded in 1867 the company today has around 20700 employees sales of 48 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Field Service Technician
Appleton WI

Interested to learn about Voith Check out our video Voith careers on YouTube.

Reasons youll love working here:

• Flexibility with Work/Life Balance
• Competitive Compensation and Benefits Package
• 401K with generous company match
• Climate-Neutral Footprint Worldwide
• Tuition reimbursement

SUMMARY

The Field Service Technician I is a member of the Service Department working under the direction of the manager of the MW micro-enterprise business reporting under the Service business. The Field Service Technician I is responsible to install equipment at customer site and repair equipment in our Voith facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide a safe work environment in the field to heighten safety awareness amongst all Field ServiceTechnicians
• Perform work supervised and unsupervised in the field at customers mill site
• Collaboration with customer personnel planning onsite work
• Participate in installation related discussions in house or at customer site
• Main responsibility is the installation of fiber systems equipment and parts
• Organize tools and parts needed for field service activities
• Follow up visits to complete any punch list items and complete the job for final acceptance by thecustomer
• Continually look for improvements in materials methods and tooling required to complete field serviceand repair activities
• If applicable complete timely and accurate service reports time records and expense forms
• Conduct or participate in meetings with managers co-workers and / or customers
• Able to travel on a frequent basis within North America occasional international travel will be required
• Perform other duties as assigned such as in-house technical assistance for customers

EXPERIENCE REQUIRED(Knowledge Skills and Abilities Required)

• Experienced in installation work in the paper industry and ability to learn the details of a variety of fiber systemequipment
• A good mechanical aptitude as well as basic knowledge of pneumatics hydraulic and controls
• Ability to read mechanical drawings control schematics and bills of materials
• Good communication skills verbal and written with good customer relation skills
• Ability to operate independent of daily direction
• Comply with all company policies and procedures
• Construction experience in the paper or similar industry
• Excellent customer relations skills
• Ability to operate independent of daily direction i.e. sees what needs to be done and does it
• Ability to prioritize and organize multiple tasks and demands makes things happen gets results
• Good troubleshooting/problem solving skills

EDUCATION REQUIRED (minimum)

• High school degree in and/or related experience
  
  

Dont meet every single requirement but think you would be a good fit for our team We encourage you to apply your unique skills may be just what we need for this or other roles!

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin protected veteran status or any other classification protected by federal state or local welcome everyone to apply especially those individuals who are underrepresented in the industry including people of color LGBTQI community women individuals with disabilities (both seen and unseen) Veterans people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.