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Field Service Supervisor
Job Location:
Job Location:
Houston, TX - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 July 2026 (30+ days ago)
Posted:
Application Deadline:
7 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Supervise employees of Service department and coordinate daily schedules training and activities to the achievement of departmental needs and business goals. |
- Qualification / Basic Job Requirements
| Educational requirements: | High School Diploma or equivalent |
| working experience required/preferred: | 5 years in industry related field |
| Special certification or licenses: | |
| Other Skills: | The ability to supervise and lead a team Advanced technical understanding Excellent organizational Skills Excellent English communication skills (a second language would be an asset) Strong analytical and problem-solving skills A high level of detail and accuracy Ability to work well under pressure and within tight deadlines Strong computer skills (MS Office SAP) Service oriented Ability to travel |
- Responsibilities
| Supervise Field Service Technicians monitor their performance and coordinate their schedules Manage service installation commissioning retrofit preventative maintenance and warranty visits (for all Aventus technologies) Support for preparation of quotations for installations retrofits service and maintenance visits as required Verify accuracy and quality of field service reports and ensure all follow-up actions are completed in a timely manner Work closely with project management prior during and after installation and commissioning of equipment and retrofits as well as monitoring equipment delivery status Manage customer complaints and offer solutions or direct their inquiry to the appropriate contact Follow-up with customers regarding service visits Coordinate sourcing of Service Engineers from Aventus affiliates Assist with the recruitment and onboarding of Field Service Technicians including the preparation of training plans and assessments Manage training for Field Service Technicians according to the matrix of skills Assist After Sales department to provide customer support generate quotes process and confirm orders and follow up on deliveries Conduct customer site visits as needed #LI-JJ1 All other duties as requested |
