Field Service PrinterCopier Technician

• Service Excellence: Deliver elite technical support by managing a daily travel schedule investigating complex technical complaints and resolving equipment breakdowns with precision.
• Operational Efficiency: Minimize equipment downtime through rapid response times and high first-time fix rates. Our goal is the total elimination of repeat service calls through thorough repair and testing.
• Preventative Maintenance: Execute rigorous maintenance schedules and product installations to ensure all hardware operates at peak manufacturer specifications.
• Color Quality Assurance: Perform routine color calibrations and profile adjustments to ensure output remains consistent and accurate across diverse media.
• Administrative Accuracy: Maintain timely professional account updates and service logs to ensure transparent communication with the home office and the client.
• Continuous Learning: Maintain a mastery of evolving print technology by attending all required technical training courses and certifications.

• Technical Education: Bachelors degree in Electronics or a related field supplemented by a robust I.T. and networking background.
• Color Management & Quality Control: Advanced proficiency in color theory and Match-to-Print accuracy. Must be experienced in the calibration and profiling of digital presses using industry-standard tools (e.g. X-Rite EFI Fiery or spectrophotometers).
• Diagnostic Mastery: Strong analytical and troubleshooting skills with the ability to quickly resolve mechanical and electrical equipment breakdowns.
• Network Integration: Proven ability to configure complex print/scan products within diverse client network environments.
• Professionalism: Excellent verbal and written communication skills; ability to represent the company with a professional solution-oriented demeanor during all client interactions.
• Self-Direction: Demonstrated ability to function independently in a high-stakes self-directed environment while contributing to the overall teams success.
• Requirements: Must possess a valid drivers license and a clean driving record.

Required Experience:

IC