Field Service Lead Controls
Houston, TX - USA
Job Summary
Location: Houston TX
Department: DEPTEC
The Opportunity
The Field Service Lead Controls provides advanced technical expertise while overseeing field service activities related to building automation and control systems. This role serves as a technical lead and mentor for field technicians supporting commissioning troubleshooting and maintenance efforts while ensuring high-quality service delivery and strong customer relationships. The Lead works closely with customers project teams and internal stakeholders to ensure systems operate efficiently reliably and in alignment with project and service expectations.
What you will do
- Lead and support commissioning troubleshooting and maintenance of BAS/BMS control systems across multiple customer sites.
- Act as the primary technical escalation point for complex control system issues.
- Guide mentor and support field service technicians providing on-the-job training and technical direction.
- Assist with planning assigning and prioritizing daily service activities and project work.
- Install configure and optimize BAS/BMS systems including controllers sensors actuators and networks.
- Perform advanced diagnostics system calibration tuning and performance optimization.
- Read interpret and validate wiring diagrams control schematics and sequences of operation.
- Communicate directly with customers regarding system performance issues and corrective actions.
- Ensure accurate documentation of service activities changes and recommendations.
- Promote compliance with safety standards company procedures and industry best practices.
- Identify opportunities for process improvements standardization and enhanced service quality.
Required Qualifications
- 5 years of experience working with BAS/BMS control systems such as Siemens Johnson Controls or similar platforms.
- High school diploma or equivalent required; Associates or Bachelors degree in Electrical Engineering Industrial Technology or related field preferred.
- Valid drivers license and willingness to travel to customer sites as needed.
- Relevant certifications (OSHA NFPA ASE or manufacturer-specific training) preferred.
- Prior experience in a senior lead or mentoring role preferred.
- Strong understanding of control sequences system integration and networking concepts.
- Proficiency with low-voltage wiring diagnostics and control system troubleshooting.
- Strong customer communication skills and ability to lead technical discussions.
- Willingness to travel approximately 85 percent.
How we support you
We believe your best work happens when you feel supported - professionally personally and financially. Thats why we offer a range of benefits designed to help you thrive stay healthy and plan for the future.
- Performance-driven rewards Competitive pay with incentive opportunities that recognize your results and contributions.
- Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well-being.
- Security and peace of mind Life and disability insurance programs that provide protection when it matters most.
- Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs.
- Time to recharge Generous paid time off to relax travel and maintain a healthy work-life balance.
- Investing in your growth Education assistance and tuition support to help you build skills and advance your career.
- Planning for the future Retirement and savings programs that help you achieve long-term financial confidence.
Come build with us
At Integra were driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability - helping our clients build and operate the mission-critical infrastructure that powers todays digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty. This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners.
What truly sets Integra apart is our people. We are a team of problem-solvers engineers builders and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration accountability and continuous improvement - because in a rapidly evolving digital landscape excellence and adaptability matter.
Joining Integra means being part of a company that is shaping the future of data center infrastructure. If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here.
Equal Opportunity Statement
Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process please contact