Field Service Engineer

Location: Smyrna Georgia (training base) with extensive travel throughout the U.S. and Canada
Compensation: $60000 - $70000 base overtime travel pay annual bonus
Travel: 60-80% of the time

We are recruiting a Field Service Engineer to support a growing installed base of industrial manufacturing equipment across North America. This position is ideal for a mechanically and electrically inclined professional who enjoys hands-on troubleshooting travel customer interaction and highly automated production equipment. The successful candidate serves as the technical representative in the field performing installations commissioning maintenance repairs and troubleshooting at customer facilities.

Responsibilities

• Travel to customer facilities throughout the United States and Canada
• Perform preventative maintenance on industrial equipment
• Troubleshoot electrical mechanical and automation-related issues; diagnose faults and identify root causes
• Perform repairs and corrective maintenance activities; provide on-site technical support
• Assist with equipment startups and commissioning; verify performance and operational readiness
• Support customer acceptance testing and ensure installations meet company standards
• Serve as the primary technical representative at customer locations and build strong customer relationships
• Participate in equipment testing and machine trials; document service activities and technical findings

Qualifications

• Degree in Electrical Engineering Mechatronics Electromechanical Engineering or related field preferred; equivalent hands-on industrial experience also considered
• Strong electromechanical troubleshooting skills; experience with industrial machinery or automation systems
• Ability to diagnose both electrical and mechanical issues independently
• Strong customer-facing communication skills
• Ability and willingness to travel 60-80% of the time
• Able to attend initial onboarding and training program in Georgia
• Valid passport or ability to travel throughout Canada and the United States
• Authorized to work in the United States without sponsorship

Preferred

• PLC troubleshooting or programming experience (Allen-Bradley Siemens Mitsubishi or similar)
• Automation capital equipment or manufacturing experience
• Packaging plastics or processing industry experience
• Equipment commissioning experience
• Bilingual English/Spanish or English/French

Why this role: extensive training strong earning potential through overtime and travel pay and a clear path into senior-level service engineering and technical sales.