Field Service Engineer

Job Title: Field Service Engineer
Company: Velociti LLC
Location: Riverside MO
Travel: Remote-based role with 8590% nationwide travel

Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field.

As a Field Service Engineer you will play a critical role in delivering installing and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.

• Install service and repair DC and AC electronic systems including IoT devices telematics and power integration equipment
• Perform advanced diagnostics and troubleshooting using voltmeters diagnostic tools and software
• Work with electrical systems ranging from 12V to 480V including CAN Bus and MOD Bus protocols
• Conduct preventative maintenance on fleet and heavy-duty commercial equipment
• Operate independently to complete service assignments on time and within scope
• Provide professional customer-facing support including updates and technical issue resolution
• Maintain accurate service documentation and reporting
• Ensure compliance with safety standards customer specifications and company protocols
• Participate in safety training and promote OSHA compliance
• Collaborate with internal teams to share field insights and improve performance

• Remote-based role with 8590% nationwide travel
• Frequent overnight and multi-night trips
• Flexible schedule including weekends overtime and varying shifts as needed

In this role success means consistently delivering high-quality installations and repairs maintaining strong customer relationships and upholding the highest standards of safety and technical excellence.

Required Qualifications:

• Associates degree in Mechanics Diesel Mechanics Automotive Engineering or equivalent certifications (e.g. ASE)
• Minimum 8 years of hands-on experience as a technician mechanic or field service engineer
• Strong expertise in electrical systems (12V480V) including CAN Bus and MOD Bus
• Proficiency with diagnostic tools digital voltmeters and mobile devices (Android preferred)
• Excellent troubleshooting and problem-solving skills
• Strong communication and customer service abilities
• Self-motivated with the ability to work independently
• Valid drivers license with an insurable driving record
• Willingness to travel extensively and work flexible hours

Preferred Qualifications:

• Master ASE Certification or advanced electrical certifications
• Experience with diesel equipment DOT fleet vehicles or mobile generators/pumps

• Ability to lift and carry 50 pounds
• Capable of standing kneeling crouching climbing and performing repetitive tasks for extended periods
• Comfortable working indoors and outdoors in varying conditions
• Ability to operate hand and power tools for extended durations
• Must be able to safely operate a company vehicle

Required Experience:

IC