Field Service Engineer (New England)

• Complete troubleshooting installation validation preventative maintenance modifications and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulters customers along with technical training on products.
• Maintain accurate customer service logs and internal service records order repair parts and adhere to cycle times. Utilize business systems such as OBI Sales Force and SharePoint for Service Call Planning and advancing team goals
• Communicate with various levels of internal and external customers recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

• Associate degree (prefer technical biomedical instrumentation electrical engineering or related) or equivalent military experience.
• 1 years of experience diagnosing and repairing mechanical electromechanical robotics electronic equipment and/or instrumentation.
• Demonstrated experience manage a dynamic service schedule travel throughout an assigned region and independently complete service documentation PMs and corrective actions while meeting company performance and compliance requirements.

• Ability to travel 100% within assigned territory with additional support outside territory as required. Limited overnight travel.
• Hold a current valid drivers license and good driving record over the last three.
• Candidates must be able to lift lower and carry up to 50 lbs. unassisted (tools replacement parts consumables etc.). Candidates must be able to frequently bend stoop twist turn crouch/crawl push/pull and sit/stand for extended periods of time. Candidates must also be able to reach at above and below shoulder level flex/extend neck have good hand and finger dexterity.

• Previous field service experience in medical devices biotech or other highly regulated industries.
• Customer-facing experience in high-pressure hospital or lab settings.

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