Field Service Engineer III Lab Automation

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Discover Impactful Work

Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Engineer III youll provide expert installation maintenance and repair services for sophisticated laboratory automation equipment (Robotic movers and Microplate handling) and dynamic scheduler software. Working with advanced technology youll deliver outstanding technical support while building strong relationships with customers across research institutions universities and industrial facilities. Youll resolve complex issues conduct preventive maintenance and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science.

Location

This is a remote role based in Maryland region and will require up to 75% travel within the designated territory including VA NJ and PA. Relocation assistance is not provided.

Keys to Success

Education

• Associates Bachelors or advanced degree in Electronics Physics Engineering Computer Science Mechatronics or a related technical discipline with an appropriate combination of education and relevant technical experience (7 years with an Associates 5 years with a Bachelors or 3 years with an advanced degree)
• Complete and maintain all company-required technical training and certifications required

Experience

• Experience installing troubleshooting repairing and calibrating sophisticated mechanics
• Demonstrated expertise to independently troubleshoot low-voltage electronics and complex electro-mechanical systems
• Strong diagnostic and problem-solving abilities across hardware software and networking issues
• Proficiency in reading and interpreting technical documentation schematics and engineering drawings
• Previous experience training or mentoring others preferred

Knowledge Skills Abilities

• Excellent interpersonal communication skills and proven ability to build positive customer relationships
• Ability to work independently while maintaining strong team collaboration
• Availability to respond to urgent customer needs
• Ability to follow all safety protocols and be able to work in cleanroom environments when required
• Proficient with Windows operating systems networking and standard business software
• Professional working proficiency in English; additional languages beneficial
• Physical ability to lift up to 50 lbs and work in laboratory environments
  

Other

• Must be legally authorized to work in the United States without sponsorship now or in the future
• Must be able to pass a comprehensive background check and drug screen
• Valid drivers license and ability to travel 75%

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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