Field Service Engineer- Denver, CO

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Life Sciences one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists with many of our 3300 global colleagues coming from the laboratory.

Its all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And were just beginning. Working together lets put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job. Increased throughput decreased downtime regular Preventive Maintenance regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company.

This position reports to the Field Service Supervisor and is part of the Field Service organization in the South Central district of North America located in Denver CO and will be fully remote.

In this role you will have the opportunity to:

• Manage customer accounts in their entirety and when accessing an account determine on where we can add more value by offering other services (i.e. reagents consumables additional or new equipment leads value-added service solutions etc.)
• Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a first time fix
• Cultivate customer relationships measured by the attainment of revenue goal by individual and their District. This includes annual growth of Field Service Maintenance Agreements monthly base billing and the support of sales initiatives through lead generation. Achieve annual revenue target with expected yearoveryear growth of 810%

The essential requirements of the job include:

• Associates degree in mechanical electrical biological science or military equivalent
• 3 years of prior field service experience in related field or the equivalent experience is required
• Ability to diagnose troubleshoot and resolve complex technical issues onsite

Travel Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Local travel is required for this role daily. Ability to travel overnight 25 50% of the time. Territory includes Colorado New Mexico Texas Arkansas Oklahoma Mississippi and Louisiana.
• Must have a valid drivers license with an acceptable driving record
• Ability to lift up to 50 pounds

It would be a plus if you also possess previous experience in:

• Bachelors Degree in a scientific discipline
• Highly computer literate (Microsoft Excel PowerBI ServiceMax)

Beckman Coulter Life Sciences a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.