Field Service Engineer

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Field Service Engineer

AtTrane TechnologiesTM and through our businesses includingTraneandThermo King we create innovative climate solutions for buildings homes and transportation that challengewhatspossible for a sustainable team that dares to look at the worlds challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Whatsin it for you:

Be a part of our mission!As a world leader in creating comfortable sustainable and efficient environmentsitsour responsibility to put the planet first. For us at Trane Technologies sustainability is not just how we do businessit is our you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challengingwhatspossible for a sustainable world.

TraneTechnologiesinDavidson NCishiring foraField Service Engineer to join our this role you oversee our technicians and service providers in all matters related to operation maintenance service and repair of Refrigeration systems. These activities may be remote and consultative or will require direct interaction on site at a customers facility. The primary focus of the Field Service Engineer is to solve problems provide solutions ensure quality and facilitate timely job administration based on the customers financial and performance criteria.

Thrive at work and at home:

• Benefitskick in onDAY ONEfor youandyour family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!

• Family building benefitsinclude fertility coverage and adoption/surrogacyassistance.

• 401Kmatchup to 6% plus anadditional2% core contribution up to8%company contribution.

• Paid time offincluding in support ofvolunteerandparental leaveneeds.

What you will do:

• Provide remote technical support to installing contractors and field technicians to ensure break/fix repairs align with Trane guidelines.

• Conduct site assessments as needed based on service call reviews and customer requirements.

• Support complex troubleshooting during service execution and recommend corrective actions to resolve technical issues.

• Deliver scheduled after-hours weekend and holiday technical assistance to service technicians.

• Perform proactive remote diagnostic health checks service call reviews and identify continuous improvement and cost-saving opportunities.

• Assist with technician scheduling quote support and coordination with service providers to ensure effective service delivery.

• Support hiring training compliance and technical development of internal and third-party service personnel.

• Review work orders refrigerant tracking and service documentation to ensure completeness accuracy and process compliance.

• Partner with internal teams and customers to maintain quality standards meet regulatory and customer requirements and improve overall customer satisfaction.

• Directs assists and organizes onsite construction crews(subcontractors) as necessary to meet project milestones including start up and quality. Provide guidance and training Day 1 with installation crews including installation playbook review pictures and quality expectations.

What you will bring:

• Requires an Associate Degree or accredited apprenticeship in Refrigeration HVAC Electrical or related Engineering Technology with 5 years of commercial/industrial refrigeration service experience or a High School Diploma/GED with 10 years of related experience.

• Must have at least 3 years of maintenance or service experience and hold a Universal EPA Refrigerant Certification.

• Bachelors degree in Technical Management and additional experience in commercial/industrial refrigeration HVAC and electrical service leadership are preferred.

• Strong communication leadership teamwork initiative and sound decision-making skills are needed to work effectively across all levels of the organization.

• Candidates should have broad mechanical repair knowledge strong Microsoft Office and mobile device skills and be able to travel up to 40%.

Havent done every single thing in the job descriptionAt Trane Technologies we are just as interested in your capabilities as your prior work experience. So if you are excited about this role but your past work experiencedoesntalign perfectly with everything in the job description we encourage you to apply anyway. You may just be the best person for this role.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identitynational origin pregnancy age marital status disability status as a protected veteran or any legally protected status.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.

• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.