Field Service Engineer, Data Center Operations

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale Imagine what you could do here. Infrastructure Services is part of ISu0026T and the foundation of Apples global network operations managing data center equipment and systems to deliver compute storage and networking services for teams across Apple including its internal developer community. From individual facilities to a worldwide network Infrastructure Services ensures the technology underneath everything works without question.

The Data Center Operations (DCO) group is looking for a Field Service Engineer. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in our remote locations globally.

Help complete projects in the deployment and maintenance of compute servers including cabling infrastructure and Data Center Infrastructure Management (DCIM) Data Center (DC) incident management and change control to prevent and manage failure scenarios. This includes recovering services and developing improvement plans to minimise future management for infrastructure expansion enforce compliance with technical specifications and quality material movements with Engineers Project Managers and/or Customer Business teams to ensure timely required actions are implemented in Apple systems to facilitate job function. Identify issues and perform Root Cause Analysis (RCA) to prevent future operational to various locations domestically and internationally where our colocation sites are located.

Experience with DC operational tasks including rack sizing equipment installation and -on experience with various copper and fibre cabling experience in DC operations supply chain and DC construction.

Capable of independent problem-solving and in a data center communicator with excellent oral and written skills to a variety of to build and grow relationships and collaborate with other with DCIM a global perspective with the ability to understand and work effectively in a culturally diverse to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.n