Field Service Engineer

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal we strive to create and provide an environment that offers challenging stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

Whats In It For You

• Competitive Salary with Bonus Opportunities

• Paid Time Off

• Comprehensive Medical Dental and Vision Benefits (Low Premiums!)

• Flexible Spending and Health Savings Accounts

• 14 Paid Company Holidays

• 401(k) with Company Contribution

• Educational Tuition Reimbursement

Summary

What Youll Do

• Support Distributor service operations and assist with resolving service-related inquiries and operational issues.
• Monitor distributor service performance metrics and assist in preparing reports to support performance reviews and operational improvements.
• Coordinate and support service meetings training activities and regional service events with distributor partners.
• Assist distributors in implementing service programs safety campaigns and operational initiatives in alignment with company standards.
• Collaborate with internal teams and distributor partners to support service operations and promote customer satisfaction.

EDUCATION and/or EXPERIENCE

Bachelors degree preferred within an Engineering field or business-related field.

Plus 36 years of experience within an automotive industry.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

SPECIAL REQUIREMENTS (Licenses certifications etc.)

• Experience supporting automotive service operations or distributor networks
• Working knowledge of service reporting systems and operational metrics
• Ability to analyze service data and prepare operational reports
• Experience supporting technical training meetings or service initiatives
• Ability to travel up to 50% within the Caribbean and Latin America as required
• Preferred Spanish and/or French speaking
• Automotive Service experience (preferred). Distributor support experience.

COMPUTER SKILLS

Proficient in Word Excel PowerPoint Outlook and internet search engines.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions short correspondence and memos in English and Spanish. Must have excellent communication skills and writing ability to communicate with customers vendors and sales staff.

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race color ethnicity religion sex sexual orientation gender identity pregnancy national origin age marital/domestic partner status veteran status disability genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards training experience and personal qualifications.