Field Service Actions Time and Data Mgmt. Analyst

Fords Electric Vehicles Digital and Design (EVDD) team is charged with delivering the companys vision of a fully electric transportation future. EVDD is customer-obsessed entrepreneurial and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. Youll join an agile team of doers pioneering our EV future by working collaboratively staying focused on only what matters and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

The EE&S Team has begun to expand its coverage of the FSA Implementation workstreams. With the ability to OTA SW to more Vehicles EE&S has the opportunity to save the Ford Motor corporation millions annually. With this increased opportunity we are more focused than ever to streamline our FSA SW delivery this role youll play a key role in helping to deliver a step-function change in our SW deployment timing. The team is in need of a self-motivated go-getter who is ready to hit the ground running. This individual will work directly with the PD engineering and FCSD teams to understand and deliver service timing for critical SW.

What youll do...

• Apply engineering principles and analytical techniques to drive continuous improvement in FSA SW deployment process.

• Play an integral part in the FSA SW deployment process by establishing and monitoring timing target levels at each of the milestone phases to validate sw readiness.

• Manage and direct FSAPM Jira activities to ensure robust service timing plans as well and minimize Jira hygiene errors/concerns.

• Function as the leader and subject matter expert for EE&S Global FSAs. Coordinate activities and drive improvements to achieve KPIs.

• Remove Barriers: Lead best practices and the development of solutions for throughput constraints.

• Work cross-functionally with DnRs Plant Vehicle Teams Ford Customer Service Division OTA Operations and Suppliers.

• Develop relevant KPIs and data visualizations to enable a clear real-time understanding of actual vs. expected SW quality and process performance.

Youll have...

• Bachelor degree in Computer Science Engineering or a related field

• 5 years of product management expertise with a solid foundation in agile software development

• Experience with Jira and KANBAN dashboard development

• Experience relevant to product management and / or software engineering

• Expertise in leading cross-functional teams and managing stakeholder expectations

• Basic understanding of Field Service Actions process

• Excellent oral and written communication skills

• Ability to manage complex integrations and dependencies across various products product lines and product groups

• Proven leadership skills in people management team building and coaching with the ability to motivate and inspire teams to identify innovative solutions

Even better you may have...

• Masters degree in Computer Science Engineering or a related field

• Experience with Software Engineering tools and practices such as Jira

• Familiarity with emerging technologies such as Large Language Models

• Experience in the automotive industry or related technology fields

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a range of salary grades 7-8 and ranges from $86600-$166200.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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