Field Sales Operations Lead, Enterprise, NAMER Sales Operations, AWS SMGS Ops

The NAMER Sales Operations team is seeking a driven analytical and dynamic Sales Operations professional to support our Enterprise business. This candidate will be a key business stakeholder and partner for the industry team. This role is responsible for supporting revenue and business operations to ensure the highest standards and delivery of sales results. This candidate will be expected to work cross functionally to help the Enterprise field team successfully land and execute against strategic priorities and goals. We are looking for a hands-on and motivated self-starter who is comfortable in ambiguity and can navigate effectively in a matrixed environment to drive business results.

This candidate will support the rhythm of the business activities such as Annual Planning Cycles including territory and resource planning forecasting Monthly Business Reviews and other cadenced reporting and metrics for the business.

This candidate will need to navigate internal systems tools and roll up their sleeves to drive predictable reporting analyze business trends and make business recommendations to senior management based on these analyses all in an environment of rapid growth and increasing complexity. This role will also lead the strategic definition of the key sales support systems and processes to meet the growth trajectory of the business and achieve the revenue and market development objectives. The ideal candidate has strong business and financial acumen broad knowledge of sales operations experience supporting field sales and a deep analytic background.

This position will work with the several stakeholders supporting the extended AWS Sales organization such as Business Development Finance and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units.

The candidate will play a key role in defining the vision and defining policy and processes for end to end execution of territory planning and account alignment of the sellers in this organization sales compensation management headcount planning and revenue and goals planning. This candidate will also assist the Sales Leaders in evaluating and forecasting attainment against quotas utilizing various CRM tools to derive well-vetted analysis and other ad-hoc requests and analysis as needed. A successful individual is a person that has a proven work ethic that drives the desired results. Comfortable building and experimenting with the latest tools including GenAI. This is a hands-on position - the ideal candidate must be willing to roll up the sleeves.

Key job responsibilities
Field Sales Operations at AWS is responsible for enabling sales teams through strategic planning process optimization and leveraging data-driven insights that drive revenue growth and operational efficiency. They partner cross-functionally to design and implement scalable programs manage territory planning and quota setting analyze sales performance metrics and ensure alignment between field teams and corporate objectives to maximize customer engagement and business outcomes.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience working in a fast-paced environment similar to a high-tech start-up

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 147300.00 - 199300.00 USD annually
USA CA Santa Monica - 133900.00 - 181200.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually