Field Operations Technician

COMPANY OVERVIEW

Artisan Design Group (ADG) a Lowes company is a leading national provider of interior finishings

solutions for homebuilders and property management clients. ADG delivers end-to-end design

procurement and installation services for flooring cabinets countertops and a growing portfolio of

interior products.

Founded in 2016 ADG has grown by uniting respected regional operators across the country.

Following its 2025 acquisition by Lowes Companies Inc. the company continues to operate as ADG

while benefiting from the scale resources and brand strength of one of the most trusted names in

home improvement. Together they are expanding their capabilities in a highly fragmented market

while remaining committed to craftsmanship service and local expertise. that make their teams

valued partners nationwide.

JOB SUMMARY

This role will be supporting our Vintage Design business unit based in Sacramento CA. Since 1986 Vintage Design has been a premier interior finish design and installation subcontractor serving residential homebuilders throughout California. Vintage Design is part of Artisan Design Group (ADG) a leading national supply chain partner providing design procurement installation and field services across flooring cabinets countertops and other interior finish categories. The Field Operations Technician is responsible for day-to-day field execution within assigned communities combining field management quality control builder communication installation oversight material coordination and hands-on cabinet service and repair. This position serves as a primary field contact for builders and superintendents and is accountable for ensuring homes are ready installations are completed on schedule and to company quality standards deficiencies are identified quickly and open items are driven through resolution.

COMPENSATION & HOURS

• $30.00 to $33.00 per hour. Full time hourly non-exempt.
• Monday through Friday 6:00am to 3:30pm with required rest and meal breaks. Overtime may be required during busier seasons.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Perform daily site visits to assigned communities and serve as the primary field contact for builders superintendents subcontractors and internal operations partners.

Build and maintain dependable professional relationships with builder personnel through timely knowledgeable and courteous communication by phone text email and in person.

Attend builder preconstruction safety scheduling and other jobsite meetings as required.

Monitor daily installation activity subcontractor performance and material availability to help keep projects on schedule.

Track building sequence by reporting lot tracking/phasing of all assigned communities.

Validate homesite readiness by conducting pre-walks. This includes conducting cabinet field measures - verify drawings/dimensions plumbing locations appliance openings. Checking sub-floors and shower walls. Identify deficiencies and coordinate corrective actions to ensure readiness prior to scheduled installation dates.

Inspect flooring and/or cabinet installations within 48 hours of completion and verify workmanship completeness cleanliness and conformance to company and builder quality expectations.

Identify incomplete installations quality concerns material shortages site-condition issues and schedule risks; communicate them promptly and drive follow-up through completion.

Perform cabinet quality-control and service work including minor or partial installations door and hinge adjustments or replacements face-frame repairs trim and molding work touch-ups and other field corrections within the scope of the role.

Perform minor flooring-related repairs and touch-ups as needed including partial tile or LVP replacement grout caulking and similar corrective work.

Conduct service inspections and repairs with builders superintendents homebuyers manufacturers and other project partners as required.

Track jobsite inventory and materials remove excess products or parts from homesites and coordinate returns to the warehouse.

Order or request replacement parts and short materials provide complete documentation and photos and coordinate with warehouse and office teams to ensure the material needed is available.

Complete walk sheets short-product/order forms service documentation and system notes accurately and consistently; provide photos and status updates to assigned office associates and operations partners.

Perform occasional will-calls and material deliveries between warehouses vendors and job sites.

Support subcontractor accountability by communicating installation deficiencies excessive adjustments incomplete work or recurring quality issues to management for corrective action.

Maintain safe jobsite practices and comply with builder company Cal/OSHA and PPE requirements.

Manage multiple communities homes priorities and deadlines while maintaining a high level of responsiveness organization and follow-through.

Perform other job-related duties as assigned by management.

EDUCATION EXPERIENCE & QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

Minimum 2 years of experience in residential construction flooring and/or cabinetry installation field operations service quality control or related trade.

Cabinet installation repair adjustment finish staining or service experience strongly preferred.

High school diploma or equivalent.

Working knowledge of residential construction jobsite practices installation sequencing quality standards and builder expectations.

Ability to read and verify cabinet drawings measurements and field dimensions.

Strong communication organization problem-solving and time-management skills.

Ability to manage multiple contractors subcontractors communities and competing priorities while meeting tight deadlines.

Proactive communication and strong follow-through are essential.

Ability to work independently in the field while collaborating effectively with operations scheduling warehouse purchasing sales support and management teams.

Proficiency in Microsoft Office including Outlook Excel and Word and ability to learn company software and field systems.

Employment is contingent upon successful completion of pre-employment drug test criminal background check and motor vehicle record (MVR) addition this position requires ongoing compliance with annual MVR reviews. Must have a valid drivers license and auto insurance.

CORE COMPETENCIES

Builder and customer relationship management

Accountability and ownership

Quality focus and attention to detail

Field problem-solving and sound judgment

Planning prioritization and follow-through

Clear and proactive communication

Adaptability and composure in a fast-paced construction environment

Teamwork and cross-functional collaboration

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

Mobility: Frequently required to move throughout the office warehouse or job site to access materials equipment or files.

Lifting/Carrying: Frequently lifts and/or moves items weighing up to 50 pounds.

Positioning: May be required to position oneself to inspect maintain or install materials including stooping kneeling crouching or crawling.

Communication: Ability to effectively communicate and exchange accurate information with customers and team members including in busy or noisy environments.

Work Requirements The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

Warehouse/Facility: May be exposed to non-climate-controlled environments (heat and cold) moving mechanical parts vibration and elevated noise levels.

Job Site/Field: Exposure to active construction sites outdoor weather conditions dust and fumes. Requires use of appropriate Personal Protective Equipment (PPE) such as hard hats safety glasses and steel-toed boots.

Travel: Requires travel from jobsite to jobsite in a company-issued vehicle.

OUR BENEFITS

Health Insurance (Medical Prescription Dental and Vision)

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

EEO Statement

ADG is an equal opportunity employer and administers all personnel practices without regard to race

color religious creed sex gender age ancestry national origin mental or physical disability or

medical condition sexual orientation gender identity or expression marital status military or veteran

status genetic information or any other category protected under federal state or local law.

ADA Accommodation Statement

We are committed to helping individuals with disabilities participate in the workforce and ensuring

equal opportunity to apply and compete for jobs. If you need any assistance at any point in the

application or hiring process due to a disability and you need an accommodation please email

Please do not use this email address for any other questions. Only

inquiries regarding accommodations will be addressed.