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Field Operations Specialist

Ridwell


Job Location:

Los Angeles, CA - USA

Monthly Salary: Not provided by the employer
Posted: 10 July 2026 (30+ days ago)
Application Deadline: 7 October 2026
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

About Ridwell
Ridwell is a service that inspires people to create a future without waste. Today we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesnt collect picking them up from our customers doorsteps and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.
As a B Corp-certified company sustainability isnt just a company valueits a fundamental part of our purpose and interests. Our mission is to empower communities to waste less and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits.

Were funded and growing quickly and cant wait to add to our team. We offer a strong benefits package a flexible work and vacation schedule and a team invested in the personal growth of its employees. Joining our team provides an opportunity to make a meaningful impact with an evolving young company!
Our Values
  • Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.
  • We Never Settle.We are relentlessly pursuing the exceptional and challenging the status quoalways making our service experience and company better.
  • We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact.
  • Purpose Drives Our Actions.Knowing why we are doing something enables us to focus on what is truly important.
  • We Are Stronger Together.Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level we can be phenomenal.
About the Role

This is a full-time non-exempt W2 position supporting a 6-month pilot. This role is temporary in nature and is expected to conclude at the end of the pilot period.

Ridwell is looking for a dependable and adaptable Field Operations Associate to support a new pilot program awarded to Ridwell provided through the Plastic Pollution Prevention and Packaging Producer Responsibility Act (SB 54). Responsibilities in this role focus on the pilot initiative and related operational workflows. This includes route-based operations member onboarding and hands-on warehouse tasks such as detailed material sorting and basic operational data tracking.

The ideal candidate enjoys a mix of independent fieldwork and hands-on operational work in the warehouse. Youll play an important role in delivering a great member experience while supporting innovative recycling and circularity initiatives.

Anticipated Start Date: July 27
Responsibilites
Field Operations & Participant Support
  • This is a hybrid role that combines field operations and warehouse work with most weeks spending two days driving to pick up plastics and two days in the warehouse.
  • Safely operate Ridwell high-roof cargo vans throughout the Los Angeles area
  • Complete assigned routes safely and efficiently typically involving 125150 residential service stops daily
  • Collect members materials from designated bins at their homes
  • Navigate routes effectively using provided smartphone apps
  • Maintain regular communication with our Driver Support team regarding route timing and operational updates
  • Deliver Ridwell bins starter kits and other program materials to members homes
  • Support new member onboarding by helping participants understand program participation acceptable materials and service expectations
  • Provide friendly knowledgeable participant support and education regarding Ridwell services sorting guidelines and sustainability initiatives and escalate participant questions or feedback to appropriate internal teams as needed
  • Manage loading and unloading of vehicles efficiently
  • Work safely outdoors and in all weather conditions including heat cold moisture and wind
Warehouse & Operations Support
  • Support pilot-related operation workflows across both field and warehouse environments
  • Perform detailed sorting of collected materials according to operational guidelines
  • Support pilot program workflows and material handling processes tied to Circular Action Alliance initiatives
  • Accurately track and record basic operational and material data
  • Maintain organized workspaces and follow warehouse procedures
  • Support additional programmatic needs as they arise
Team & Safety
  • Follow all company policies and safety procedures consistently
  • Maintain positive communication with team members across all functions
  • Contribute to a collaborative reliable and safety-focused work environment
Requirements
  • Must be 21 years or older with a valid California drivers license held for at least 3 years
  • Ability to safely operate cargo vans in urban and residential environments
  • Ability to read and follow written or verbal instructions in English
  • Comfortable using smartphone apps for GPS navigation routing communication and data entry
  • Must own and be able to use a smartphone (phone stipend provided)
  • Ability to communicate effectively via text and email
  • Strong attention to detail and ability to perform accurate sorting and data tracking tasks
  • Ability to maintain consistent attendance we rely on each other to deliver excellent service as a team
  • Ability to stand and walk for extended periods and frequently push pull squat bend reach and lift up to 49 lbs with or without reasonable accommodation
  • Employment is contingent upon successfully completing a background check a motor vehicle record review and a post-offer pre-employment physical examination consistent with applicable law
$25 - $25 an hour
The compensation range represents our best estimate with the final offer subject to internal compensation benchmarks candidate experience and market data.

Individuals seeking employment at Ridwell are considered without regard to race color religion national origin age gender marital status ancestry physical or mental disability veteran status or sexual orientation.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


About Company

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Ridwell picks up hard to recycle plastics, reusable items, and so much more right from your door, then works with local partners to keep them out of the landfill. Become a member today!

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