Field Liaison Officer

Koniag IT Systems LLC a Koniag Government Services company is seeking a Field Liaison Officer with a Secret security clearance to support KITS and our government customer at Maxwell AFB offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and IT Systems LLC a Koniag Government Services company is seeking an experiencedField Support Liaisonto support our customers Identity Credential and Access Management (ICAM) program. This is a senior client-facing consulting role that serves as the critical bridge between the central ICAM Program Office and major stakeholder organizations. Individuals in this role are designated asKey Personnelunder this contract and are expected to bring a high level of professionalism technical acuity and stakeholder management expertise to their assigned Support Liaisons will beco-located with major client stakeholder organizationsat key geographic locations as designated by the Government Program Manager across four different sites. This position requires on-site presence and may not be performed Field Support Liaison will serve as the on-site representative of the clients ICAM Program Office providing direct support to application owners ICAM personnel and mission-focused organizations at their assigned location. This individual will play a pivotal role in driving local adoption of ICAM capabilities facilitating seamless integration and ensuring that stakeholders at all levels have the guidance and resources they need to succeed. Principal responsibilities will include but are not limited to:Serve as the On-Site Point of Contact:Act as the primary local communication channel between the ICAM Program Office and application teams and ICAM personnel at the assigned geographic location. Facilitate day-to-day collaboration between all relevant stakeholders ensuring timely and accurate information flow in both Expert Onboarding Guidance:Function as a subject matter expert and consultant for application teams navigating the ICAM onboarding process. Provide clear actionable guidance on ICAM policies technical standards compliance requirements and the end-to-end integration Local Adoption:Proactively engage with local application owners and ICAM offices to promote awareness of the ICAM program articulate its operational value and assist teams in overcoming administrative and technical obstacles to successful and Report Field-Level Feedback:Systematically collect synthesize and escalate feedback from application teams and local stakeholders to the central ICAM Program Office. Identify recurring challenges capture lessons learned and surface opportunities for process improvement and program the ICAM Knowledge Base:Contribute field-derived best practices lessons learned and frequently asked questions to the central ICAM Knowledge Base improving the self-service experience and reducing friction for application owners across the Cross-Functional Collaboration:Work across organizational boundaries to reconcile business requirements with technical capabilities helping stakeholders understand integration options and align expectations between mission organizations and the central ICAM and Track Local Integration Progress:Maintain awareness of the status of application onboarding efforts within the assigned location proactively identifying at-risk integrations and coordinating with the Program Office to resolve and Experience:Required:Bachelors degree in Information Technology Computer Science Business Administration Cybersecurity or a related field from an accredited college or university.7 years of experience in a client-facing IT consulting program support or liaison role within a government or defense experience supporting Identity Credential and Access Management (ICAM) cybersecurity or enterprise IT integration Requirement:Active DoD Secret clearance or higher or the ability to obtain and maintain the required clearance :Experience working directly federal agency experience serving in a Key Personnel or similarly designated role on a government Skills and Competencies:Exceptional interpersonal and communication skills in English both written and oral with demonstrated ability to engage effectively with technical and non-technical audiences at varying levels of seniority including senior military and civilian understanding of ICAM concepts frameworks and federal/DoD identity management standards and policies (e.g. NIST SP 800-63 DoD ICAM Reference Design).Proven ability to serve as a trusted on-site representative managing stakeholder relationships with professionalism discretion and a service-oriented analyzing business and technical requirements and translating them into actionable guidance and integration roadmaps for application to identify synthesize and clearly communicate field-level findings risks and recommendations to program ability to work independently with minimal supervision in a geographically dispersed co-located government in tracking and reporting on multiple concurrent workstreams priorities and stakeholder contributing to or maintaining knowledge management repositories playbooks or similar documentation with Agile and/or program management methodologies and the ability to operate within structured program governance to obtain and maintain the required DoD security Skills and Competencies:Direct experience supporting ICAM cybersecurity or enterprise IT with Single Sign-On (SSO) Multi-Factor Authentication (MFA) Public Key Infrastructure (PKI) and directory services technologies in a DoD supporting application onboarding to enterprise identity platforms or federated identity of DoD IT governance acquisition and compliance with collaboration and ticketing platforms such as SharePoint ServiceNow or equivalent tools used in government program CISSP Security Okta Certified Professional/Administrator or other relevant professional military service or extensive experience working in an embedded military/government Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352