Field Inventory Team Lead 1st Shift
San Antonio, TX - USA
Job Summary
Schedule
- 1st Shift: Mon Fri 8am start
- On-call rotation required
What you will do
As the Field Inventory Team Lead you will drive efficient branch operations by managing inventory accuracy analyzing performance metrics supporting customers and healthcare professionals improving service processes and leading projects that enhance operational excellence and customer satisfaction.
- Cycle count inventory in various hospital and office locations throughout territory; reconcile counts with company inventory logs; submit adjustments; responsible to count all branch inventory at least once per annual year; understand and implement procedures to manage inventory shelf life and expiry records
- Manage report and analyze branch operations metrics and productivity track service levels and problem solve any discrepancies
- Provide phone support for inquiries from sales and healthcare professionals; occasionally perform responsibilities in Hospital/Operating room setting; keep records of customer interactions and transactions details of inquiries complaints and comments as well as actions taken
- Issue or distribute materials products parts and supplies based on information from incoming requisitions; prepare and maintain records and reports of inventories shortages and/or shipments; determine proper storage methods identification and stock location
- Dispose of damaged or defective items following procedures
- Provide coaching feedback and guidance to improve service levels internal processes and customer support methodology
- Engage interact and respond in a prompt accurate courteous and poised manner in order to encourage positive business relationships
- Carry out long-term projects and keep management informed of progress from start to finish.
What you need
- Bachelors degree in business or related or 6 years of relevant experience in lieu of a degree
- Valid Drivers license with good driving record
- Ability to lift push pull and carry up to 50 lbs
- Ability to work flexible hours as needed to support the business needs including weekend and evening call/participate in rotational on call as needed
Preferred
- Experience in people management
- Demonstrated warehouse/inventory control experience in a demanding fast-paced environment
- Demonstrated proficiency in MS Outlook Excel Word and Access ERP systems (including data analysis tools i.e. queries pivot tables etc.); SAP Power BI
$64400 - $94400 USD Annual
Travel Percentage: 30%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more