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Field Desktop Support Tech- Bilingual in English and Korean
Job Location:
Job Location:
Atlanta, GA - USA
Monthly Salary:
USD 40000 - 70000
Monthly Salary:
Posted:
27 August 2026 (30+ days ago)
Posted:
Application Deadline:
2 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Field Desktop Support Tech- Bilingual in English and Korean
Location: Atlanta GA -5 days onsite
Responsibilities:
Location: Atlanta GA -5 days onsite
Responsibilities:
- Desktop support experience- troubleshooting configuration software installation
- Experience with ticketing system
- Review onboarding requests review tickets and document issues
- Adept at M365 Windows Active Directory ticketing systems
- Provide troubleshooting and support to end users on a variety of issues- incidents and problems
- Provide technical assistance to the customer (Examples)
-Password reset
- Account information
- Case number information
- Adobe Reader issues
- Brower issues
- Technical computer issues
- Internet connectivity - Set up equipment for employee use
- Image computers using a variety of methods
- Install and perform minor repairs to computers and peripheral equipment within the office premises
- Minimum 3years of experience in software hardware and network
- Provide technical assistance for user questions/issues on Windows 10 newer OSalong withMicrosoft Office 2010 through Office 365 M365
- Experience with of Windows M365 PC and Printer configuration
- Strong customer service skills detail oriented and deadline driven
- Strong communication skills and client interfacing skills
- Enthusiastic and willing to take initiative
- Bilingual in English and Korean is a must
Required Experience:
Manager
About Company
OSI Digital is a global leader in offering expert business and technology solutions across industries that accelerate digital transformation for our customers.
