Field Auto Adjuster Lynchburg VA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Are you someone who enjoys being on the move solving problems and making a real impact for customers As an Auto Damage Adjuster youll be at the forefront of our claims processmeeting customers where they are whether its at their home a repair shop or a tow yard.

Youll take the lead in writing estimates and guiding customers through the repair or total loss process using a mix of in-person visits virtual inspections and written communication. No two days are the samewhether youre evaluating damage on-site or collaborating with body shops and service providers youll enjoy a fast-paced hands-on role that keeps you engaged and on your toes.

If youre looking for a career that blends technical know-how customer service and the freedom of field work this is your chance to thrive in a role where your expertise truly matters.



A day in the life of the Field Auto Damage Adjuster and what it takes to do the job!

The Customer Service Expert youll live into Allstates Claims Culture by caring empowering and restoring and you will accomplish that by being compassionate clear and a committed partner in each Casualty claim. You lead with empathy always.

The Investigator youll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.

The Effective Communicator youll use phone emails and sometimes even video chat with customers to help them through a fast fair and easy claims process. Youll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

The Negotiator You will evaluate and negotiate claims settlements with customers vendors third party carriers and claimants in accordance with all legal and business standard methodologies. With negotiations you will incorporate tactics in handling challenging and complex situations.

The Problem Solver youll utilize multiple tools to get the job done in a fast-paced environment including estimate tools job aids and additional settlement platforms all while using your sharp critical thinking skills.

The Recorder Your Eye for Detail Keeps Everything on Track In this role youll ensure claims are documented accurately and in line with policy agreements. As you handle each case youll maintain clear timely records in our claims system (which well train you on). Your attention to detail helps keep the process smooth organized and transparent from start to finish.

Work Location

This position is a field-based role. To be eligible for this role you must be in the following location: Lynchburg VA

This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses

Company Car
Based on our Company Car Guidelines this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.



Please note you may be required to attend 2 weeks of training held in person at our Dallas TX office.

Notice of Licensing Requirement

As a condition of employment you may be expected to obtain an adjusters license

All required licenses will need to be obtained within 60 days of hire

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal

This role offers a sign on bonus of $1000 if you have an active appraiser license or active adjuster license in TX FL or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)

As a requirement of employment individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process applicants acknowledge and accept these licensing requirements and agree to comply.