Fiber Operations Supervisor

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions from construction to drops to fulfillment. TAKs ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams distributors and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a Fiber Operations Supervisor to join our team in Milton WI (1112 Gateway Dr Milton WI 53563). In this role you will supervise the day-to-day operations of assigned team members ensuring all tasks assigned to your team are completed in a timely manner and meet organizational quality standards.

Why TAK

• Full Time
• Paid Weekly
• Compensation: $59K - $79K annually DOE
• Full Benefits Package (Medical Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Supervise the day-to-day operations of assigned team members
• Keep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal state and local laws
• Champion exceeding client and company performance metrics for your assigned team
• Be your teams expert and go to resource spending 80% time in the field
• Ensure all tasks assigned to your team are completed in a timely manner and meet organizational quality standards
• Oversee initial team member training and provide ongoing feedback and development
• Review 10% team member work monthly and provide feedback and/or coaching
• Complete team member safety observations monthly
• Complete employee performance management functions; disciplinary actions performance reviews and ongoing development
• Maintain and enforce company federal and state rules and regulations including non-discriminatory practices payroll and overtime guidelines etc.
• Ensure that resources (i.e. Company vehicle company and client equipment meters PDAs etc) are secured and maintained in proper working order
• Strive to provide the best customer experience every day

• 3 years broadband or telecommunications experience a required prior leadership experience a plus
• Ability to travel daily open to a variety of schedules and accessible as the point of escalation
• Excellent customer service time management problem-solving and troubleshooting skills
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors outdoors in tight spaces and elevated by bending reaching twisting climbing and working while standing up to 70% of the time
• Ability to safely navigate various terrains managing equipment and tools
• Valid drivers license
• Passing of all pre-employment requirements (MVR Background Check Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting