FederalState Support Services Division Administrator

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe so they thrive. We do this through investigations services and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply dont matchoften adding hundreds of dollars each month to what you take home or save.

Heres what you get as a full-time employee:

• 100% paid health insurance for you and 50% paid for eligible family memberssaving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service plus options to save even more with 401(k) and 457 plans
• Paid vacation holidays and sick leave so you can recharge and take care of life outside work (thats time off youre actually paid for)
• Optional dental vision and life insuranceat rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships electronics and entertainment

You also might qualify for Public Service Loan Forgiveness which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title:Federal/State Support Services Division Administrator
Job Title:CPS Fed/Ste Suppt DA Mgr IV
Agency:Dept of Family & Protectve Svc
Department:CPS FSS Dir Del Other
Posting Number:17679
Closing Date:06/19/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$5797.66-$9508.25
Pay Frequency: Monthly
Salary Group:TEXAS-B-25
Shift:Day
Additional Shift:Days (First)
Telework:Not Eligible for Telework
Travel:Up to 10%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Exempt
Facility Location:
Job Location City:SAN ANTONIO
Job Location Address:3635 SE MILITARY DR
Other Locations:San Marcos; Austin; San Antonio
MOS Codes:0X112X113X114X16GX41AX
611X612X631X632X641X648X86M086P08U0009G100SEI15

Functional Title

CPS Federal/Ste Support DA Manager IV

Brief Job Description

The Division Administrator for Federal and State Support reports to the CPS Director and directly supervises 4 positions and oversees a total of 15.5 positions. The position coordinates new initiatives because of federal state or legislative changes to ensure compliance with federal and state requirements. The position oversees the development of policies and rules for purchased services foster care eligibility child support social security income adoptions and other federal funding sources. The position oversees high level decision-making policy development and protocol development regarding determination of Title IV-E eligibility for IV-E eligible children/ youth for DFPS. The position is responsible for development of Title IV-E and IV-B state plans including annual updates. The position oversees problem resolution associated with eligibility for Medicaid children in DFPS conservatorship or recipients of Title IV-E funding. The position resolves problems between state agencies and coordinates with regional residential contract staff state office licensing and state office legal for issues relating to contract residential facilities. The position interacts routinely with entities such as health and human services staff federal Administration for Children and Families staff Office of Attorney General staff Social Security Administration staff regional staff state office legal budget internal audit information technology contracts regional operations other state and federal agencies and various other organizations.

Essential Job Functions (EJFs)

• Supervises managers management analyst compliance analyst and other administrative level staff
• Supervises the planning and development of program activities to ensure compliance with the agency and division missions. Evaluates and interprets state and federal legislation to develop applicable rules policies and procedures. Directs the development and revision rules to guide program operations. Plans coordinates monitors and evaluates statewide policies procedures and standards of service.
• Directs the development of federal quality assurance activities to evaluate Title IV-E program performance. Directs the development of management and productivity reports and studies including identifying needs development of methodology and the collection and analysis of data.
• Assesses the external environment and collaborates with stakeholders to identify areas for change to improve program operations. Develops working relationships with internal and external stakeholders. Evaluates national trends and stays abreast of current research. Networks with state and national governments associations advocates academics to improve program operations identifies need for legislative initiatives. Researches analyzes and prepares material for the agencys legislative agenda.
• Represents the division and participates in conferences meetings training work groups and committees to further the mission and functions of the agency.
• Provides technical assistance and consultation to regional and other agency staff contractors providers and facilities.
• Oversees the development and monitoring of budget the annual Title IV-B and IV-E state plans eligibility related initiatives performance and outcome measures legislative appropriations requests business plans and memorandum of understanding.
• Establishes short middle and long-range goals and objectives. Develops or improves schedules priorities and standards for achieving goals.
• Develops and conducts processes to address grievances appeals and administrative reviews regarding agency actions/decision.
• Performs other duties as assigned and required to maintain unit operations including performing the functions of the divisional director in the directors absence.
• Promotes monitors and ensures that respect is demonstrated for all.
• Attends work regularly in accordance with agency leave policy.

Knowledge Skills and Abilities (KSAs)

• Strong verbal and written communication skills including the ability to present information at trainings conferences and legislative hearings.
• Skill at establishing and maintaining working relationships both internally and externally.
• Knowledge of local state and federal laws and regulations relevant to program areas and of principles and practices of public administration and management.
• Critical and analytical approach to problem solving and the ability to prioritize and manage multiple responsibilities.
• Ability to plan direct and assign responsibilities and supervise the work of others.
• Ability to write with brevity and clarity.
• Experience regarding Title IV-E and correlating federal expectations for child welfare systems.
• Experience working with Foster Care eligibility and Adoption Assisstance determination
• Experience working with other agencies regarding Medicaid SSI and other systems supporting children in conservatorship

Registrations Licensure Requirements or Certifications

None required

Initial Screening Criteria

• Graduation from high school or equivalent.
• Graduation from an accredited four-year college or university
• Five years full-time consultative supervisory managerial social service professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning organizing and coordinating requirements for support services or program operations where a wide range of demands are involved including interpretation of complex written material or DFPS experience.

Additional Information

Review our Tips for Success when applying for jobs at DFPS DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include but not limited tothose listed in this posting. All active-duty military reservists guardsmen and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditors Job Descriptions Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions. You may also contact the DFPS Military Liaison at with additional questions.

Applicants selected for hire must pass a background check and if applicable a drivers record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2) State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents Adobe PDFs webpages software training guides video and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: .

In compliance with the Americans with Disabilities Act (ADA) HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application contact the HHS/DFPS Employee Service Center at 1-. If you are contacted for an interview and need accommodation to participate in the interview process please notify the person scheduling the interview.