Federal Law Enforcement Mission Support Consultant

Together we know our people are our differencefor our clients and our colleagues.

Are you ready to:

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients

• Learn and grow by taking advantage of every opportunity available to you

• Join a company which prides itself on its shared values and inclusive culture

• Be the difference and make it happen

Role Summary

MetaPhase is seekinga motivated and mission driven Federal Law Enforcement Mission Support consultantwithapproximately 2 to 8 years of relevant professional experience to be a part of our growingteam supporting current and future Department of Homeland Security (DHS) initiatives.Youwill useand grow yourresearchanalytical communication and problem-solving skills to support business transformation process improvement data analysisand application training communications organizational change management and technology modernization initiatives across a diverse portfolio of federal law enforcement programs.

As a trustedpartner to the federal clients you will work closely with government stakeholders business partners and technical teams tofurthermission needs analyze business processes gather requirements develop recommendations and support the successful adoption of technology and operational improvements. Depending on program needs you may contribute to business analysis process improvement stakeholderengagement knowledge management data visualization training communications or project implementation efforts. Successfulteam membersare intellectually curious proactivedetail orientedand comfortable learning new mission areas systems and technologies while building trusted client relationships and delivering high-quality results.

What You Will Be Doing

• Work directly with government stakeholders technical teams and other contractor partners to understand mission needs andadvancethe successful delivery and adoption of technology and business solutions..

• Quickly learn client missions organizational structures business processes and IT systems to become a knowledgeable and trusted member of the team.

• Research analyze and document business and user needs translating them into clear requirements recommendations processes or other actionable work products.

• Analyze existing business processes workflows and operations to identify challenges opportunities for improvement and practical solutions.

• Leadthe implementation and adoption of new or enhanced systems processes and capabilities through stakeholder engagement communications training change management and user support activities.

• Analyze program operational or user data and develop reports dashboards visualizations presentations or other products that help stakeholders understand information and make informed decisions.

• Develop clear professional client deliverables including briefings process documentation user guides standard operating procedures presentations reports and other mission support materialswith quick turnarounds.

• Take ownership ofinitiatives proactively identify questions or risks seek out information and follow through on commitments with limited day to day direction.

What We Need From You (Required)

• 2 to 8 years of relevant professional experience supporting consulting business transformation information technology program operations data analysis training communications organizational change or related mission support activities.

• Bachelors degree in business administration information technology information systems communications education data analytics or a related field.

• Experience supporting DHS federal law enforcementDODor anotherrelatedfederal government environment with the ability to understand how technology business processes and people come together to support the mission.

• Demonstrated ability to learn unfamiliar organizations business processes systems and subject matter quickly and apply that knowledge effectively in day to day client work.

• Strong written and verbal communication skills including the ability to develop professional work products and communicate effectively with government clients technical teams leadership and other stakeholders.

• Demonstrated ability to manage multiple priorities and meet deadlines while maintaining attention to detail and quality in afast-movingenvironment.

• A genuine interest in continuous learning and professional growth including building knowledge of thevastICE missions organization systems programs and evolving technology environment.

Bonus Points (Desired)

• Current or recent DHS suitability or security clearance or the ability to obtain and maintain the level of suitability or clearance required for the position. Current or prior ICE suitability and experience are strongly valued.

• Familiarity with ICE mission systems enterprise applications and operational technology environments

• Experience withDHScommonly used tools such as Jira Confluence ServiceNow SharePoint Microsoft Teams Power BI PowerApps or similar platforms.

Work Location

This role includes both remote and onsite work. Candidates should be prepared to work onsite at clientand/or MetaPhase locations as needed with specific expectations determined bythe client.