Fair Lending Governance & Execution Leader
Columbus, OH - USA
Department:
Job Summary
As a Card/ Business Banking Fair Lending Governance and Execution Leader within JPMorganChase you will be a key player in shaping the operational and strategic direction of our business. Your role will involve leveraging your advanced knowledge in business analysis and data analytics to uncover patterns identify root causes and design solutions that support the implementation of business strategies. You will be expected to lead large teams fostering a culture of innovation and strategic thinking while ensuring the delivery of high-quality service. Your decisions will have a significant impact on our operations financial management and client relationships. With your expertise in digital proficiency and automation you will drive the development of new methods and techniques to resolve operational challenges contributing to the longer-term plans for your area to fit within broader functional and organizational strategy.
Job responsibilities
- Lead the development and implementation of new administrative technical and professional policies and processes utilizing advanced knowledge in business analysis and data analytics.
- Direct the collection validation and analysis of complex data sets from varied sources systems and tools to support operational or change initiatives.
- Oversee the design and development of solutions that support the implementation of business strategies leveraging digital proficiency and automation technologies; partner with data/tech and control functions toresolve variances drive root-cause fixes track metrics and escalate material trends.
- Manage a team of experienced professionals fostering a culture of innovation strategic thinking and high-quality service delivery.
Influence strategic and operational decisions made by leadership through the provision of data-driven insights and recommendations.
- Overseefair lending risk and controls across the full product lifecycle(design through closure); Lead theFair Lending Risk Assessmentend-to-end (scope methodology fieldwork reporting approvals).
- ManageOFL monitoringand associatedissue remediation and lead/supportexams audits and independent testing.
GovernLOB issues/action planswith fair lending impact ensuring escalation root-cause analysis and sustainable corrective actions; while coordinating across the1st/2nd/3rd Lines of Defenseand manage regulator and Internal Audit engagement.
Own theFair Lending Data Validation program ensuring accurate/complete data documentation controls and evidence for OFL and regulatory needs.
LeadBusiness Banking exception resolution and controls executionfor loans and deposits with clear prioritization routines and quality standards to reduce customer and firm risk.
- Drivepreventive/detective control design and enhancementand leadcontinuous improvement/change managementacross fair lending processes; while deliveringmetrics dashboards and executive reportingon program effectiveness and outcomes.
- Demonstrated expertise in leading business analysis initiatives in a large complex organization showcasing skills equivalent to 7 years of experience.
- Proven track record with a focus on fostering innovation strategic thinking and high-quality service deliver; with strongexecutive communication and influenceskills; experience buildingexec-level reportingand presenting to senior governance/boards.
- Demonstrated expertise in leveraging advanced data analytics to uncover patterns identify root causes and design business solutions.
- Proficiency in using digital platforms and automation technologies to improve processes and enhance customer experience.
- Extensive experience in influencing strategic and operational decisions through the provision of data-driven insights and recommendations.
Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.
Advanced knowledge of internal controls operations risk management or similar with leadership indata-drivenenvironments.
- Strongproject management reporting documentation and analyticalskills; delivers high-quality work on tight deadlines.
Comfortable addressingconflict escalating issues and driving resolution.
- Ability to managemultiple complex initiativesconcurrently.
- Capability to leverage artificial intelligence and AI tools to enhance data analysis uncover business trends and provide actionable insights for strategic decision-making.
- Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
- Expertise in utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration.
- Ability to support team development and foster a collaborative work environment through knowledge sharing and mentorship.
Advanced skills in technology/process release management with expert proficiency in using software applications digital platforms and other technological tools to solve problems and improve processes.
Familiarity withdata analyticsmodel governance anddisparate impact testing.
- Provenoperations/remediation leadershiprunning anexception-resolutionfunction (identify breaks triage/prioritize root-cause escalate and drive sustainable fixes) with strong stakeholder and executive communication skills.
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more