Facility Services Coordinator

JLL

Job Location:

Santa Clara County, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Facility Services Coordinator-JLL

What this job involves:

As a Facility Services Coordinator at JLL youll be an essential part of our Integrated Facility Management team ensuring seamless client-focused service delivery that keeps operations running smoothly. This role combines hands-on operational support with relationship management from coordinating mail services and managing vendor performance to supporting special events and resolving facility challenges with creativity and professionalism. Youll serve as a trusted point of contact for clients employees visitors and service providers building strong collaborative relationships that drive exceptional outcomes. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and youll embody this commitment by delivering responsive service that exceeds expectations. What sets JLL apart is our culture of collaboration locally and across the globe and in this position youll work closely with facility management engineering teams and vendors to ensure timelines are met and service level agreements are achieved.

What your day-to-day will look like:

Provide exceptional customer service by cultivating positive relationships with clients JLL teams tenants and service providers while supporting guests visitors and employees at client locations

Manage daily mail operations including opening sorting and distributing incoming mail collecting outgoing mail and maintaining accurate electronic logs and files

Coordinate and support building services across janitorial food service landscaping parking vending badging conference rooms fitness centers and facility furnishings and equipment

Receive and dispatch work requests to technical staff and vendors maintain accountability for deliverables and track completion to ensure timely resolution

Manage vendor performance by tracking work order completion validating invoices communicating unresolved items and partnering with vendors to implement resolution plans

Support operational audits by maintaining accurate records assist with site inspections and demonstrate understanding of performance metrics and Key Performance Indicators (KPIs)

Coordinate special events assist with tactical planning to meet account team goals and continuously seek opportunities to improve processes and enhance overall client satisfaction

Required qualifications:

High school diploma or GED required

2 years of experience in facility coordination property management customer service or related operational support role

Excellent customer service skills with ability to maintain professionalism under stressful situations and resolve spontaneous challenges with creativity

Strong organizational skills with proven ability to plan and manage work under time constraints and multitask without direct supervision

Proficiency in Microsoft Office Suite with strong written verbal and interpersonal communication skills

Demonstrated ability to build and maintain positive working relationships across diverse stakeholder groups

Strong presentation and collaborative skills with solution-oriented mindset

Preferred qualifications:

Previous experience in facility management property services or integrated facility management environments

Knowledge of Service Level Agreements (SLAs) Key Performance Indicators (KPIs) and client satisfaction measurement

Familiarity with building services operations including janitorial landscaping parking and facility amenities management

Experience coordinating with engineering or technical teams on maintenance activities and service delivery

Understanding of vendor management processes including invoice validation and performance tracking

Schedule:M-F 7:30AM- 4:30PM

Location: Santa Clara CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

59400..00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

On-site Santa Clara CA

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Required Experience:

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers ...