Facility Manager

From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Assumes the overall responsibility for the management and daily operations of all properties within the designated region. Responsible for working with maintenance personnel to ensure duties are completed safely effectively and within standard. Develop strategies to improve overall reliability and safety of facility personnel and processes. Manage and respond to emergency calls and oversee time-critical repairs. Plan and oversee execution of audits routine maintenance and improvement projects for facility and equipment. Build and maintain quality relationships with key customer stakeholders internal team members and external partner service providers

• Manage Work Orders & Emergency Response: Oversee WO statuses and backlogs respond to emergencies within 4 hours (including 24/7 on-call availability) and provide active communication between vendors EMCOR and LCG
• Direct Vendor & Financial Management: Oversee vendor relationships and scope hold vendors financially accountable for quotes and exercise fiscal responsibility in budget management and repair versus replace decisions
• Cultivate Customer & Stakeholder Relations: Build a Relationship of Trust (BRT) with stakeholders through regular contact process transparency and taking full ownership of escalations without passing the buck
• Conduct Portfolio Asset Management & Site Assessments: Execute thorough site assessments to gather high-quality data and photos manage the preventive maintenance (PM) program and maintain accurate asset inventory for capital planning
• Maintain Operational Organization & Strategic Planning: Utilize strict organizational systems for managing emails approvals and quotes while viewing building operations holistically to align with organizational goals

• High School Diploma or equivalent combination of education and experience
• Minimum 2-3 years of experience in facilities management
• Valid Drivers License. FMP or CFM Preferred
• Ability to read and comprehend instructions including but not limited to safety policies procedure manuals and maintenance specifications. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations
• Requires proficiency with MS Word MS Excel Outlook CMMS Smartsheet OneDrive SharePoint and Power BI

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