Enter a job title or keyword
Facility Manager
Job Location:
Yearly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
General Purpose of the Job:
Under the supervision of the Program Director at our Lighthouse location in Queens NY the Facility Manager oversees all maintenance janitorial and capital improvement projects performed by the landlord which includes the care cleaning and inspection of public spaces within the development such as buildings grounds and garbage disposal areas in accordance with established procedures. Through overall supervision the incumbent will direct coach support and champion the Operations Team and manage the hiring of staff members. This individual will ensure the landlord maintains all building systems in working order and is responsible for ensuring the facility meets all building compliance requirements as defined by DOB HPD FDNY and other government authorities while also required to be on-call 24-hours a day 7-days per week for emergencies during off hours and report to the property management.
Essential Duties and Responsibilities:
Maintenance
- Oversee all building systems maintenance repairs and modifications in partnership with the landlords maintenance company.
- Observe work operations procedures and environment to identify possible hazardous conditions or unsafe work practices formulate corrective measures for safety
- Monitors work orders and ensure repairs are completed by landlord within prescribed guidelines. Coordinate the completion of repair and close out work orders in Yardi system in accordance with established procedures
- Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies
- Maintain a preventative maintenance schedule with the landlord maintenance team and ensure pre-seasonal preparation of HVAC and building systems
- Work with the landlord to address emergency repairs quickly to minimize disruptions to the quality of life for clients and staff
- Be available to attend vendor and service provider meetings with the landlord maintenance company for repairs on various projects
- Maintain basement storage areas in an orderly safe and hazard-free manner
- Review work orders to ensure inoperable appliances are being replaced in a timely manner
- Maintain exterior parts of the building ensuring good upkeep for walkways building face etc.
- Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelines
- Cover shifts with associated duties and tasks in the absence of staff
- Conduct unannounced site visits during off hours and days to monitor staff performance and ensure the site is maintained cleaned and in good repair
- Will work independently meet deadlines multitask and solve problems working under a moderate to high degree of pressure
- Provide supervision and document it taking immediate disciplinary actions when necessary
- Collaborate with procurement department to obtain bids for building projects outside the scope of landlord maintenance contract
- Follow up on local law requirements and ensure filings are completed by the landlord
- Be proactive with the ability to take initiative
- Weigh the pros and cons of different solutions considering cost time and resources
Maintenance and Janitorial Staff
- Coordinate with landlords maintenance and janitorial staff in completing tasks through work order system and follow up through their completion of assigned tasks
- Ensure placement of trash and recyclables on the street for pick up per Department of Sanitations schedule for pick up
- Coordinate with landlords janitorial staff in cleaning tasks to keep common areas lobby hallways stairwells elevators walls doors glass fixtures and floors are clean and well maintained
- Coordinate with landlords janitorial staff to clean vacant rooms log and store properties left by clients in identified storage area
- During cold temperatures ensure all walkways are free of ice and snow
- In the absence of the custodial staff sweep mop dispose of trash and handle snow removal during inclement weather
- Provide supervision coaching and training for staff as needed; ensure staff attend scheduled training
- Attend hearings for any violations as requested
Inspections/Record Keeping
- Regularly inspect the building and building systems to identify issues and ensure that they are addressed in order to prevent system breakdown
- Inspect the client rooms regularly to ensure rooms are maintained in good repair
- Assign staff to conduct daily and weekly inspections on the safety system and devices such as smoke detector emergency lights drainage systems and fire stop applications
- Accompany government agencies on inspections in the property and immediately report and mitigate citations or violations
- Ensures contracted vendors are inspecting the elevators back flow boilers sprinkler systems fire panels as outlined in the preventive maintenance contract
- Maintain logs of vendor site visits
- Conduct daily inspection of building exterior interior of property safety and building systems
- Enter all inspections repairs and building maintenance issues in the YARDI system
Safety
- Ensure the property is in compliance with New York City building codes
- Ensure landlords maintenance and janitorial staff follow safety procedures ensuring tools equipment and materials used for repairs/cleaning solutions are stored properly and not left unattended
- Manage keys fobs and other access systems for the clients
- Maintain and inspect safety equipment such as fire extinguishers sprinklers and alarm systems
- Maintain Material Safety Data Sheet (MSDS)
- Collaborate with and support security team as needed
Inventory
- Maintains an inventory of all supplies tools and equipment
- Accept deliveries and/or pick up materials and equipment
- Maintain records of packing slips and invoices
- Procure materials needed for repairs painting and cleaning for the property
- Maintains an adequate inventory level for all material and supplies; optimizes stock levels and prevents overstock or understock scenarios
- Maintains inventory in a secure and safe space
- Track purchases and usage of inventory through YARDI and other prescribed systems
- Provides detailed reports on inventory levels trends turnover rates and more
- Ensure staff understand how to use the inventory system effectively
Client Relations
- Respond to all client service requests in a timely manner and maintain accurate records of the work performed
- Ensure staff maintain professional boundaries and respectful communication with tenants
- Listen to client feedback and respond promptly and respectfully to their concerns
- Treat all clients equally and without bias regardless of personal or cultural differences
- Provide proper notice before entering a clients unit regarding tenant privacy
- Inform clients of utility and elevator service interruptions
Position Parameters other measurable factors:
- Decision-making and problem solving responsibilities:
- Proficient in identifying operational problems and formulating and implementing realistic solutions.
- Working relationships and contacts:
- Work closely with other departments such as social services to ensure the program operates collaboratively.
- Ability to influence key and operational management through well-articulated strategies.
- Impact/importance of function:
- Accountable for service delivery for client satisfaction and to increase positive productivity between the organization and the client and ensuring the accurate and timely response to issues or concerns that are identified.
Position Requirements and Minimum Qualifications:
- Licenses certifications degrees and job-related knowledge:
- A bachelors degree in facility management engineering business related field or education in trade is required
- Five (5) or more years of experience in facilities residential building maintenance construction and repair are required
- A minimum of three (3) years of building management experience with a minimum of two (2) years of shelter experience are required
- Three (3) or more years of supervisory experience and a track record of hiring developing and retaining high-performing teams are required
- F-89 Fire and Life Safety Director certification is strongly preferred.
- Must be willing to obtain necessary training and certifications as related to the position and building requirements
- Job-related skills including language mathematical and reasoning (analytical) skills:
- Skilled in leading motivating and evaluating the performance of assigned staff.
- Excellent analytical evaluative and human service management skills.
- High level of computer proficiency specifically in Microsoft Office and the ability to learn new technologies and databases.
- Intellectual creative and/or communication abilities:
- Must be detail oriented highly organized and can work both independently and as part of a team within a multi-site organization to complete complex projects in a fast-paced environment.
- Excellent time management skills with ability to prioritize assignments
- Must have incredible initiative with the ability to act calmy under pressure and be adept and comfortable with crisis management in emergency situations.
- Superior written and verbal communication skills coupled with excellent organization and leadership skills.
- Excellent interpersonal relations skills to foster cooperative working relationships with senior leaders management and employees within other departments.
- Skilled in prioritizing work and marshaling necessary resources under stressful situations due to client circumstances.
- Other Requirements including physical demands:
- Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes needs and demands.
- May be required to work long hours and a varied schedule.
- Travelling throughout various locations in the New York City area.
- Lifting and moving objects weighing up to 30 pounds several times a week.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO StatementChildrens Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment free from discrimination without regard to race color religion sex including pregnancy gender identity and sexual orientation national origin age disability genetic information political affiliation veteran/military status or any other non-merit-based factors and other characteristic protected by law.
#IND1
Required Experience:
Manager
About Company
Children's Rescue Fund provides shelter and transformational programmatic support for unhoused children, families, and adults throughout New York City while empowering them to become independent and self-sufficient for future generations to come.
