Facility Ambassador

Full-Time MondayFriday 8:00 AM5:00 PM

Are you a customer-focused professional who thrives in a fast-paced corporate environment Were looking for a highly organized hands-on Facility Ambassador to support the daily operations of two premier Class-A office buildings in Plano TX.

This is an excellent opportunity for someone with experience in hospitality facilities property management or vendor coordination who enjoys being the go-to person for keeping a workplace running smoothly. Youll work closely with facility leadership coordinate vendors manage service requests and ensure employees and visitors receive an outstanding experience.

If youre tech-savvy detail-oriented and enjoy taking ownership of daily operations we want to hear from you!

• Serve as the primary point of contact for employee questions facility requests and day-to-day building needs.

• Create assign track and follow up on work orders using a CMMS or facility management system.

• Coordinate vendors and service providers monitor performance and ensure work is completed on time.

• Conduct regular building walkthroughs to maintain cleanliness organization safety and overall appearance.

• Track outstanding maintenance requests and communicate updates to employees vendors and management.

• Assist with budgets purchasing invoice review reporting and cost-saving initiatives.

• Coordinate meetings conference rooms special events guest services and visitor access.

• Oversee office services such as mail supplies equipment badging and other workplace needs.

• Help monitor building compliance safety procedures service standards and performance metrics.

• Respond professionally to unexpected facility issues and occasional emergency or after-hours calls.

• High school diploma or GED required.

• 13 years of experience in hospitality facility management property management or vendor coordination.

• Previous experience working in a corporate office or Class-A commercial building environment preferred.

• Experience with work order systems CMMS platforms or similar facility management software.

• Strong computer skills and the ability to learn new technology quickly.

• Excellent customer service and communication skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Comfortable working independently solving problems and taking initiative.

• Professional approachable personality with a strong attention to detail.

• Commercial building operations and facility maintenance knowledge.

• Vendor management janitorial food service or conference room coordination.

• Experience with budgets invoices procurement and reporting.

• Familiarity with safety procedures building inspections and compliance requirements.

• Experience tracking service levels performance metrics and operational improvements.

• MondayFriday 8:00 AM5:00 PM

• Full-time onsite position

• Location: Plano Texas

• Free parking

• One-round virtual interview via Microsoft Teams

This is a great opportunity for someone who enjoys working with people managing daily operations and making a direct impact on the overall workplace experience.