Facilities Specialist Temp

WORK LOCATION DETAILS

Work Location: Home Office - Coppell TX

Work Schedule: Hybrid

• Onsite: Tuesdays Wednesdays and Thursdays

• Work from Home: Mondays and Fridays

JOB SUMMARY

The Facilities Specialist (Temp) serves as a key operational partner to the Facilities function driving the execution coordination and continuous improvement of maintenance and support services across all retail locations. This role owns the end-to-end lifecycle of work orders vendor performance and facilities-related financial processes ensuring timely resolution cost efficiency and regulatory compliance.

Acting as a central point of coordination between internal stakeholders and external partners the Facilities Specialist Temp leverages data systems and cross-functional collaboration to optimize service delivery enhance the in-store environment and support business continuity. This role reports to the Facilities Manager and plays a critical role in scaling facilities operations through process discipline and proactive problem-solving.

ESSENTIAL FUNCTIONS

• Own the intake triage prioritization and resolution tracking of all store work orders ensuring alignment with business priorities and service-level expectations.

• Serve as the primary coordinator for third-party vendors including dispatch performance monitoring and issue escalation to ensure high-quality and timely service delivery across all locations.

• Manage the full lifecycle of Facilities-related financial processes including purchase orders and invoice processing within Jaggaer ensuring accuracy compliance and alignment with budget expectations.

• Oversee and ensure execution of all required life-safety inspections (e.g. fire systems alarms sprinklers) maintaining strict adherence to regulatory requirements and service agreements (MSAs).

• Coordinate and track preventative maintenance programs across all locations (HVAC landscaping snow removal generators etc.) ensuring completion documentation and vendor accountability.

• Partner with Facilities leadership to analyze work order trends vendor performance and cost data; provide insights and recommendations to improve efficiency reduce downtime and optimize spend.

• Drive continuous improvement of facilities processes identifying opportunities to streamline workflows enhance communication and improve service levels for store teams.

• Manage and optimize store supply fulfillment processes ensuring timely delivery inventory accuracy and clear communication with field teams.

• Coordinate logistics for home office and field operations including small-parcel shipping materials movement and inventory handling.

• Maintain organized and efficient storage and inventory systems including receiving tracking and processing returns.

• Collaborate cross-functionally with Facilities Real Estate Accounting and external partners to ensure seamless execution of facilities operations and a consistent high-quality store environment.

• Provide support on special projects new store openings and facilities initiatives as needed.

QUALIFICATIONS

• 3 years of experience in facilities coordination operations or administrative support preferably within a retail or multi-site environment.

• Demonstrated ability to manage multiple workflows simultaneously with strong ownership and accountability for outcomes.

• Experience working with Jaggaer preferred and familiarity with work order management platforms.

• Strong analytical mindset with the ability to interpret data identify trends and drive process improvements.

• Excellent communication and stakeholder management skills with the ability to effectively coordinate across teams and vendors.

• Highly organized with exceptional attention to detail and the ability to thrive in a fast-paced dynamic environment.

• Proactive solutions-oriented approach with a continuous improvement mindset.